Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in Palo Alto, California
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What you need to know about Hewlett Packard
We receive a fair amount of complaints about HP. Here’s a case where a customer’s printer cartridge won’t work, and another one where a customer’s laptop battery lasts maybe 10 minutes at the most.
How to resolve a problem with Hewlett Packard
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
3000 Hanover Street
Palo Alto, CA 94304-1185
https://www.hp.com/
Phone Contacts
Main: (650) 857-1501
Customer Service: (888) 999-4747
Toll Free: (800) 474-6836 or (800) 752-0900
Business Customers: 866-625-0242
Home Customers/To follow up on orders: 800-407-4005
Support: 800-674-6836 (HP Customer Support page)
Sales: 800-565-9917
TDD/TYY: 877-656-7058
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Karen Olivero
Senior Director, Customer Advocacy Strategy and Programs
3000 Hanover Street
Palo Alto, CA 94304-1185
[email protected]
Secondary Contact
Grad R. Rosenbaum
Vice President and General Manager, Global Customer Success
3000 Hanover Street
Palo Alto, CA 94304-1185
(650) 857-1501
[email protected]
(978) 474-2483
Karen Quintos
Exeutive Vice President & Chief Customer Officer
3000 Hanover Street
Palo Alto, CA 94304-1185
[email protected]
Chief Executive
Enrique Lores
President and CEO
3000 Hanover Street
Palo Alto, CA 94304-1185
(650) 236-8818
[email protected]
Or try:
[email protected]
This contact was published on January 21, 2018 and updated on September 4, 2023.