Hewlett Packard Customer Service Contacts

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Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in Palo Alto, California

Responsiveness rating

rating
3/5

What you need to know about Hewlett Packard

We receive a fair amount of complaints about HP. Here’s a case where a customer’s printer cartridge won’t work, and another one where a customer’s laptop battery lasts maybe 10 minutes at the most.

How to resolve a problem with Hewlett Packard

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

3000 Hanover Street
Palo Alto, CA 94304-1185
https://www.hp.com/


Phone Contacts

Main: (650) 857-1501
Customer Service: (888) 999-4747
Toll Free: (800) 474-6836 or (800) 752-0900

Business Customers: 866-625-0242
Home Customers/To follow up on orders: 800-407-4005
Support: 800-674-6836 (HP Customer Support page)
Sales: 800-565-9917
TDD/TYY: 877-656-7058


Email Contacts

[email protected]
[email protected]

Contact Page


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Karen Olivero
Senior Director, Customer Advocacy Strategy and Programs
3000 Hanover Street
Palo Alto, CA 94304-1185
[email protected]

Secondary Contact
Grad R. Rosenbaum
Vice President and General Manager, Global Customer Success
3000 Hanover Street
Palo Alto, CA 94304-1185
(650) 857-1501 
[email protected]

(978) 474-2483

Karen Quintos
Exeutive Vice President & Chief Customer Officer
3000 Hanover Street
Palo Alto, CA 94304-1185
[email protected]

Chief Executive
Enrique Lores
President and CEO
3000 Hanover Street
Palo Alto, CA 94304-1185
(650) 236-8818
[email protected]

Or try:
[email protected]

[email protected]

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