Qatar Airways Company Q.C.S.C. operating as Qatar Airways, is the state-owned flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, the airline operates a hub-and-spoke network, linking over 140 international destinations across Africa, Central Asia, Europe, Far East, South Asia, Middle East, North America, South America and Oceania from its base at Hamad International Airport, using a fleet of more than 100 aircraft. The carrier has been a member of the Oneworld alliance since October 2013.
What you need to know about Qatar Airways
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Qatar Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
https://www.qatarairways.com/en-us/homepage.html
Phone Contacts
Main: +974 4023 0000
Customer Service: (202) 719-0944
Toll Free: (877) 777-2827
Customer Service Resources
US customer relations office:
350 5th Avenue
Suite 7600
New York, NY 10118
Can also try the media relations email address: [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Odete Costeira
Customer Relations Officer, USA & Canada
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
[email protected]
Secondary Contact
Abdulla Al Hanout
Senior Manager Customer Care
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
[email protected]
Eric Odone
Senior Vice President - The Americas
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
[email protected]
Chief Executive
Akbar_Al_Baker
Chief Executive Officer
Qatar Airways Tower 1, next to Al Manna Building
Airport Road
Doha, Qatar
[email protected]
This contact was published on September 30, 2015 and updated on August 21, 2023.