Grand Circle Travel Customer Service Contacts

Grand Circle Corporation is a tour operator based in Boston.

How to reach a person at Grand Circle Travel

Toll Free: (800) 321-2835

Grand Circle Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Grand Circle Travel

Grand Circle Travel responds to most customer complaints in a satisfactory manner. We receive occasional complaints about late or missing refunds. Here’s a recent Overseas Adventure Travel case involving a refund for a canceled excursion. And here’s one about a missing insurance check.

How to resolve a problem with Grand Circle Travel

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Grand Circle Travel mailing address

347 Congress Street
Boston, MA 02210

Grand Circle Travel social media channels


Grand Circle Travel executive customer service contacts

Primary Contact
Nicholas D’Angelo
Executive Vice President/Traveler Relations Center
347 Congress Street
Boston, MA 02210
[email protected]

Chief Executive
Brian FitzGerald
347 Congress Street
Boston, MA 02210
[email protected]

Frequently asked questions about Grand Circle Travel

Which cruises lines does Grand Circle Travel own?

Grand Circle Travel owns Overseas Adventure Travel, Grand Circle Travel, Grand Circle Cruise Line, and Grand Circle Small Ship Cruises.

What is the telephone number for new reservations?

How can I contact Grand Circle Travel customer service?

For new reservations, call (800) 221-2610; for existing reservations, call (800) 321-2835 or email [email protected].

When can I contact Grand Circle Travel customer service?

Monday, 9 a.m. to 10 p.m.; Tuesday to Friday, 9 a.m. to 8 p.m.; Saturday to Sunday, 9 a.m. to 6 p.m. (all times Eastern).

Does Grand Circle Travel have an online contact form?

Yes, you can find the online contact form here.

How to get professional help with your Grand Circle problem

If you need help with Grand Circle, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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