Grand Circle Corporation is a tour operator based in Boston.
How to reach a person at Grand Circle Travel
Main: (617) 350-7500
Toll Free: (800) 321-2835
Fax: (617) 346-6837
Grand Circle Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Grand Circle Travel
Grand Circle Travel responds to most customer complaints in a satisfactory manner. We receive occasional complaints about late or missing refunds. Here’s a recent Overseas Adventure Travel case involving a refund for a canceled excursion. And here’s one about a missing insurance check.
How to resolve a problem with Grand Circle Travel
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Grand Circle Travel mailing address
347 Congress Street
Boston, MA 02210
Grand Circle Travel social media channels
Grand Circle Travel executive customer service contacts
Primary Contact
Reese Nelson
SVP, Traveler Relations Center
347 Congress Street
Boston, MA 02210
rnelson@oattravel.com
(712) 259-0996
Chief Executive
Brian FitzGerald
347 Congress Street
Boston, MA 02210
bfitzgerald@oattravel.com
Which cruises lines does Grand Circle Travel own?
Grand Circle Travel owns Overseas Adventure Travel, Grand Circle Travel, Grand Circle Cruise Line, and Grand Circle Small Ship Cruises.
What is the telephone number for new reservations?
Call (800) 221-2610.
How can I contact Grand Circle Travel customer service?
For new reservations, call (800) 221-2610; for existing reservations, call (800) 321-2835 or email support@oattravel.com.
When can I contact Grand Circle Travel customer service?
Monday, 9 a.m. to 10 p.m.; Tuesday to Friday, 9 a.m. to 8 p.m.; Saturday to Sunday, 9 a.m. to 6 p.m. (all times Eastern).
Does Grand Circle Travel have an online contact form?
Yes, you can find the online contact form here.
How to get professional help with your Grand Circle problem
If you need help with Grand Circle, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
