Kohl’s Customer Service Contacts

Kohl’s is an American department store chain headquartered in the Milwaukee suburb of Menomonee Falls, Wis.

How to reach a person at Kohl’s

Main: (262) 703-7000

Customer service: (855) 564-5705

kohls.com

Kohl's Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Kohl’s

We receive few complaints about Kohl’s. Here’s one where the company accidentally marked their products with the wrong price.

How to resolve a problem with Kohl’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Kohl’s prides itself on a “no hassle” returns policy.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Kohl’s mailing address

Kohl’s social media channels

Facebook

X

Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Kohl's.

Kohl’s executive customer service contacts