Kohl’s Customer Service Contacts

The company is headquartered in the Milwaukee suburb of Menomonee Falls, Wisconsin, operating 1,162 stores in 49 states. Kohl’s is America’s largest department store chain by the number of stores as of February 2013. As of 2013, Kohl’s is the second largest U.S. department store company by retail sales.

How to reach a person at Kohl’s

Main: (262) 703-7000

Customer Service: (855) 564-5705

Toll Free: (855) 564-5705

Kohl’s Charge related issues: (855) 564-5748

Yes2You Rewards: (855) 564-5751

Kohls.com orders, shipping, tracking or returns: (855) 564-5705

https://www.kohls.com/

Kohl's Responsiveness rating

3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Kohl’s

We receive few complaints about Kohl’s. The company accidentally marked their products at the wrong price.

How to resolve a problem with Kohl’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Kohl’s prides itself on a “no hassle” returns policy.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Kohl’s mailing address

Kohl’s social media channels

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Please check out our expert strategies for resolving a customer complaint before reaching out to an executive at Kohl's.

Kohl’s executive customer service contacts