Kohl’s

Kohl's is a retail store that offers rewards through its loyalty program.

Telephone
Main : (262) 703-7000
Customer service : (855) 564-5705
Mailing address
N 56 W 17000 Ridgewood Dr.
Menomonee Falls, WI 53051
Website
kohls.com

What you need to know about Kohl’s

We receive few complaints about Kohl's. Here's one where the company accidentally marked their products with the wrong price.

How to resolve a problem with Kohl’s

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Kohl’s customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Pamela Sviatoslavsky
Vice President of Customer Service
Secondary
Mari Steinmetz
Chief People Officer
Chief Executive
Michael J. Bender
Interim CEO

Kohl’s loyalty program

Customer service: (855) 564-5705

[company_rating_star]

What you need to know about Kohl's

We receive few complaints about Kohl's. Here's one where the company accidentally marked their products with the wrong price.

How to resolve a problem with Kohl's

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Kohl’s prides itself on a “no hassle” returns policy.

[resolve_a_problem_note]