Hamilton Beach

Hamilton Beach Brands is an American manufacturer of home appliances, air purifiers, and commercial restaurant equipment marketed primarily in the United States, Canada, and Mexico.

Telephone
Main : (804) 273-9777
Customer service : (877) 474-1122
Toll Free : (800) 851-8900
Mailing address
4421 Waterfront Drive
Glen Allen, VA 23060
Website
hamiltonbeach.com

What you need to know about Hamilton Beach

We receive few complaints about Hamilton Beach. This customer received poor customer service when attempting to receive a refund for a faulty appliance.

How to resolve a problem with Hamilton Beach

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hamilton Beach customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tom Gailey
Director US Consumer Sales
Secondary
Scott Tidey
Vice President, US Consumer Sales
Chief Executive
Gregory H. Trepp

Frequently asked questions about Hamilton Beach

Monday to Friday, 9 a.m. to 4:30 p.m. (Eastern time).
  • Phone (877) 474-1122 or email customerservice@hamiltonbeach.com.
  • Hamilton Beach will give you special permission to return your item. You'll need this so they can accept it when you send it back.
  • If Hamilton Beach thinks your item might be broken, they'll give you a label to put on the package. This label will pay for the shipping back to them.
  • After they get your item back and see it's still in good shape, Hamilton Beach will give you your money back. But they'll keep a bit to cover the original shipping cost.

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