The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Manhattan’s Three World Financial Center in New York City.
You may wish to check out some of our successfully resolved cases with American Express.
Responsiveness rating
What you need to know about American Express
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with American Express
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
200 Vesey Street
50th Floor
New York, NY 10285-0001
https://www.americanexpress.com/
Phone Contacts
Main: (212) 640-2000
Customer Service: (800) 528-4800
Toll Free: (800) 528-4800
(800) 678-0745 (Amex Responsible Lending Group) – For issues with a no limit charge card
Social Media Contacts
Executive Contacts
Doug Buckminster
Group President, Global Consumer Services
200 Vesey Street
50th Floor
New York, NY 10285-0001
[email protected]
Chief Executive
Stephen Squeri
Chairman and CEO
200 Vesey Street
50th Floor
New York, NY 10285-0001
[email protected]
or try: [email protected]
