Elite Airways is now dormant and no longer operating.
How to reach a person at Elite Airways
Main: (207) 842-6400
Toll Free: (877) 393-2510
Fax: (207) 221-1578
Elite Airways Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Elite Airways
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Elite Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Elite Airways mailing address
50 Portland Pier
Suite 300
Portland, ME 04101
Elite Airways executive customer service contacts
Primary Contact
Kara Howard Kitchen
Vice President of Corporate Operations
50 Portland Pier
Suite 300
Portland, ME 04101
khowardkitchen@eliteairways.net
Secondary Contact
David Dow
Senior Vice President
50 Portland Pier
Suite 300
Portland, ME 04101
ddow@eliteairways.net
Robert Lyle
Executive Vice President
50 Portland Pier
Suite 300
Portland, ME 04101
rlyle@eliteairways.net
Chief Executive
John Pearsall
50 Portland Pier
Suite 300
Portland, ME 04101
jp@eliteairways.net
How can I contact Elite Airways customer service?
Call (877) 393-2510 or email info@eliteairways.com.
How can I contact Elite Airways sales department?
Call (877) 393-2510 or email sales@eliteairways.com.
Does Elite Airways have an online contact form?
Yes, you can find the online contact form here.
When can I contact Elite Airways customer service?
Monday to Friday 8 a.m. to 9 p.m.; Saturdays 9 a.m. to 9 p.m.; Sundays 9 a.m. to 7 p.m. (all times Eastern).
What happened to Elite Airways?
Elite Airways has been operating since its inception. The airline has faced challenges typical of smaller carriers, including limited flight schedules and routes.
Where is Elite Airways located?
Elite Airways is headquartered in Portland, Maine, United States.
What planes does Elite Airways fly?
Elite Airways operates a fleet that primarily includes Bombardier CRJ-200 and CRJ-700 regional jets.
What is the customer service number for Elite Airways?
The customer service number for Elite Airways is (877) 393-2510.
How do I reach Elite Airways about lost luggage?
To report lost luggage, you should contact Elite Airways customer service directly at (877) 393-2510 or visit its official website.
Who is the CEO of Elite Airways?
The CEO of Elite Airways is John Pearsall.
Does Elite Airways have the 24/7 rule?
Yes, Elite Airways adheres to the U.S. Department of Transportation’s 24-hour rule, which allows passengers to cancel their flight within 24 hours of booking for a full refund, as long as the reservation is made at least seven days prior to the departure date.
How to get professional help with your Elite Airways problem
If you need help with Elite Airways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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