MSC Cruises

MSC Cruises is the world’s fourth largest cruise line and largest privately owned cruise company. It is a Swiss-based European company with deep Mediterranean roots, employing 15,000 staff around the world and with a presence in 45 countries.

6750 N. Andrews Avenue
Suite 100
Fort Lauderdale, Florida 33309

Phone Contacts

Customer Service: (877) 665-4655

Opening hours
Monday – Friday 9:00am – 9:00pm
Saturday – Sunday 10:00am – 6:00pm

Corporate fax: (954) 776-5881

Email Contacts

[email protected]

Customer Service Resources

FAQs and customer service

Social Media Contacts


Online chat available from homepage

Executive Contacts

Primary Contact
Massimo Bergamaschi
Vice President, Contact Center Operations
6750 N. Andrews Avenue
Suite 100
Fort Lauderdale, Florida 33309
[email protected]

Secondary Contact
Sarah Doyle
CMO Luxury Division
Avenue Eugène-Pittard 401206
Geneva, Switzerland
[email protected]

Chief Executive
Rubin Rodriguez
Chairman, MSC Cruises USA
6750 N. Andrews Avenue
Suite 100
Fort Lauderdale, Florida 33309
[email protected]

or try – Chief Executive Officer MSC Cruises  [email protected]

Last updated: June 26, 2020.

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