Trader Joe's Customer Service Contact Support Via Phone Email Exec Contacts

Trader Joe’s, named after its founder Joe Coulombe, is a privately held chain of 474 stores nationwide in 43 states and in Washington, D.C.

Responsiveness rating

3/5

Trader Joe's often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Trader Joe's

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Trader Joe's

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

800 South Shamrock Avenue
Monrovia, CA 91016
https://www.traderjoes.com/

Phone Contacts

Main: (626) 599-3700

Fax: (626) 301-4431

Email Contacts

Contact form

Executive Contacts

Primary Contact
Nicole High
Director, Customer Relations Communication
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]

[email protected] – Matt Sloan, VP of Marketing – Product

Secondary Contact
Mitch Heeger
Executive Vice President Marketing and Merchandising
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]

Jon Basalone
President, Stores
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]

Chief Executive
Dan Bane
CEO
800 South Shamrock Avenue
Monrovia, CA 91016
(626) 599-3700
[email protected]