Trader Joe’s, named after its founder Joe Coulombe, is a privately held chain of 474 stores nationwide in 43 states and in Washington, D.C.
What you need to know about Trader Joe's
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Trader Joe's
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
800 South Shamrock Avenue
Monrovia, CA 91016
https://www.traderjoes.com/
Phone Contacts
Main: (626) 599-3700
Fax: (626) 301-4431
Email Contacts
Executive Contacts
Primary Contact
Nicole High
Director, Customer Relations Communication
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]
[email protected] – Matt Sloan, VP of Marketing – Product
Secondary Contact
Mitch Heeger
Executive Vice President Marketing and Merchandising
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]
Jon Basalone
President, Stores
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]
Chief Executive
Dan Bane
CEO
800 South Shamrock Avenue
Monrovia, CA 91016
(626) 599-3700
[email protected]
This contact was published on July 3, 2016 and updated on September 21, 2023.