Trader Joe’s, named after its founder Joe Coulombe, is a privately held grocery store chain in the United States.
Trader Joe's Responsiveness rating
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What you need to know about Trader Joe’s
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Trader Joe’s
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Trader Joe’s mailing address
Trader Joe’s
800 South Shamrock Avenue
Monrovia, CA 91016
Trader Joe’s executive customer service contacts
Primary Contact
Nicole High
Director, Customer Relations Communication
800 South Shamrock Avenue
Monrovia, CA 91016
nhigh@traderjoes.com
Secondary Contact
Mitch Heeger
Executive Vice President Marketing and Merchandising
800 South Shamrock Avenue
Monrovia, CA 91016
mheeger@traderjoes.com
Jon Basalone
President, Stores
800 South Shamrock Avenue
Monrovia, CA 91016
jbasalone@traderjoes.com
Chief Executive
Bryan Palbaum
800 South Shamrock Avenue
Monrovia, CA 91016
bpal@traderjoes.com
(626) 599-3700
What is Trader Joe's?
Trader Joe’s is a popular grocery store chain in the United States.
What is the email format for Trader Joe's?
The official email format of Trader Joe’s usually follows the pattern of firstnameinitial.lastname@traderjoes.com. and [first_initial][last_name]@traderjoes.com.
What company owns Trader Joe's?
Trader Joe’s is owned by Aldi Nord, a German company.
How long does it take for Trader Joe's to contact you?
Trader Joe’s typically responds to inquiries within a day.
Does Trader Joe's ship online?
Trader Joe’s products are not available for online purchase or nationwide shipping. The products can only be found in physical stores.
Who is the CEO of Trader Joe's?
The current CEO of Trader Joe’s is Bryan Palbaum.
Is Trader Joe's owned by Walmart?
No, Trader Joe’s is not owned by Walmart. It is owned by Aldi Nord.
How can I contact Trader Joe's customer service?
Call (626) 599-3700.
What are the customer service hours for Trader Joe's?
Monday to Friday, 6 a.m. to 6 p.m. Pacific time.
How can I find the nearest Trader Joe's store?
You can find the nearest Trader Joe’s store by using the Store Locator tool on the Trader Joe’s website.
How can I find out if a product is available at my local Trader Joe's?
Availability of products can vary by location. Call your local Trader Joe’s store directly to inquire about specific products.
Does Trader Joe's offer online shopping or delivery services?
As of now, Trader Joe’s does not offer online shopping or delivery services. It focuses on providing in-store shopping experiences.
How to get professional help with your Trader Joe's problem
If you need help with Trader Joe's, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.