Trader Joe's

Trader Joe’s, named after its founder Joe Coulombe, is a privately held grocery store chain in the United States.

Telephone
Main : (626) 599-3700
Fax :(6
Mailing address
Trader Joe's, 800 South Shamrock Avenue
Monrovia, CA 91016
Website
traderjoes.com

What you need to know about Trader Joe's

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Trader Joe's

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Trader Joe's customer service executives

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Primary
Nicole High
Director, Customer Relations Communication
Secondary
Mitch Heeger
Executive Vice President Marketing and Merchandising
Chief Executive
Bryan Palbaum
(626) 599-3700

Additional contacts

Jon Basalone
President, Stores

Frequently asked questions about Trade Joe's

Trader Joe's is a popular grocery store chain in the United States.
The official email format of Trader Joe's usually follows the pattern of firstnameinitial.lastname@traderjoes.com. and [first_initial][last_name]@traderjoes.com.
Trader Joe's is owned by Aldi Nord, a German company.
Trader Joe's typically responds to inquiries within a day.
Trader Joe's products are not available for online purchase or nationwide shipping. The products can only be found in physical stores.
The current CEO of Trader Joe's is Bryan Palbaum.
No, Trader Joe's is not owned by Walmart. It is owned by Aldi Nord.
Call (626) 599-3700.
Monday to Friday, 6 a.m. to 6 p.m. Pacific time.
You can find the nearest Trader Joe's store by using the Store Locator tool on the Trader Joe's website.
Availability of products can vary by location. Call your local Trader Joe's store directly to inquire about specific products.
As of now, Trader Joe’s does not offer online shopping or delivery services. It focuses on providing in-store shopping experiences.

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