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Blackhawk Network Customer Service Contacts

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Blackhawk Network Holdings is a prepaid payment network offering consumers and businesses a broad selection of prepaid cards in physical and electronic forms.

Responsiveness rating

rating
3/5

Blackhawk Network often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Blackhawk

We receive occasional complaints about Blackhawk. They are usually resolved to the customer's satisfaction.

How to resolve a problem with Blackhawk

If the primary contact won't respond, use our executive contacts.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

6220 Stoneridge Mall Road
Pleasanton, CA 94588
https://blackhawknetwork.com/

Phone Contacts

Main: (925) 226-9990
Customer Service: 406-284-3840

Customer Service Resources

For customer service, please visit https://blackhawknetwork.com/lets-talk/get-support and complete the brief form. A member of our customer service team will reach out to assist as soon as possible.

Executive Contacts

Primary Contact
Pedro Reyes
Senior Director of Customer Service
6220 Stoneridge Mall Road
Pleasanton, CA 94588
[email protected]

Secondary Contact
Amie Miller
Vice President of Operations
6220 Stoneridge Mall Road
Pleasanton, CA 94588
[email protected]

Nick Samurkus
Chief Operating Officer
6220 Stoneridge Mall Road
Pleasanton, CA 94588
[email protected]

Chief Executive
Talbott Roche
Chief Executive Officer
6220 Stoneridge Mall Road
Pleasanton, CA 94588
[email protected]

97339

This contact was published on May 3, 2021 and updated on September 1, 2023.