Blackhawk Network

Blackhawk Network Holdings is a payment network offering prepaid cards to consumers and businesses.

Telephone
Main : (925) 226-9990
Customer service : (406) 284-3840
Mailing address
6220 Stoneridge Mall Road
Pleasanton, CA 94588
Website
blackhawknetwork.com

What you need to know about Blackhawk Network

We receive occasional complaints about Blackhawk. They are usually resolved to the customer's satisfaction.

How to resolve a problem with Blackhawk Network

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Blackhawk Network customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Pedro Reyes
Senior Director of Customer Service
Secondary
Amie Miller
Vice President of Operations
Chief Executive
Talbott Roche
Chief Executive Officer
Chief Executive
Nick Samurkus
Chief Operating Officer

Frequently asked questions about Blackhawk Network

For customer service, please visit https://blackhawknetwork.com/lets-talk/get-support and complete the brief form. Or call (406) 284-3840.
You can pay with Visa, Mastercard, American Express, Discover, Diner’s Club, or personal/business checks. If you pay by check through the mail, it might take up to eight business days for your order to go through. Blackhawk Network also accepts ACH and wire transfer payments if you order through an account executive.
For customer service, please visit https://blackhawknetwork.com/lets-talk/get-support and complete the brief form, or call (406) 284-3840. If your issue is related to a specific service, email ngccustomerservice@bhnetwork.com.

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