LG

LG Electronics USA Inc. is the North American subsidiary of LG Electronics Inc., a global manufacturer of home appliances, consumer electronics, and mobile communications and vehicle components.

1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
https://www.lg.com/us

Phone Contacts

Main: (201) 816-2000
Customer Service: (800)243-0000
Toll Free: (888) 865-3026

Escalation Support: (877)543-8325

Commercial Support: (888)865-3026

Email Contacts

Customerservice@lge.com
LGElectronicsHelp@lg.com

Company Email Form

Company Live Chat

Customer Service Resources

LG are very responsive to customer issues.  Always email the Primary and Secondary contact before emailing the CEO.

Social Media Contacts

Facebook

LG recommends sending a private message on Facebook, and use @LGUS. In your message include your name, phone number, address, model and serial number and a brief description of your problem so that they can research all options for you.

 

LG is in the process of updating their Twitter presence.

Executive Contacts

Primary Contact
Charles Brandon
Manager Executive Service
201 James Record Road
Huntsville, AL 35824
Charles.brandon@lge.com

Mr Brandon manages the Executive Services department for LG with a departmental scope of, all executive escalations for North American operations across all product lines. 

Secondary Contact
Hwan Hur
VP Customer Care
201 James Record Road
Huntsville, AL 35824
hwan.hur@lge.com

Chief Executive
Joseph Yoo
CEO and President of LG USA
1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
joseph.yu@lge.com

Last updated: March 17, 2020.

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