LG Electronics USA Inc. is the North American subsidiary of LG Electronics Inc., a global manufacturer of home appliances, consumer electronics, and mobile communications and vehicle components.

1000 Sylvan Ave.
Englewood Cliffs, NJ 07632

Phone Contacts

Main: (201) 816-2000
Customer Service: (800)243-0000
Toll Free: (888) 865-3026


Commercial Support: (888)865-3026

Email Contacts

[email protected]


Customer Service Resources

LG are very responsive to customer issues.  Always email the Primary and Secondary contact before emailing the CEO.

Social Media Contacts


LG recommends sending a private message on Facebook, and use @LGUS. In your message include your name, phone number, address, model and serial number and a brief description of your problem so that they can research all options for you.



Executive Contacts

Primary Contact
Jessica Seals
Senior Manager Customer Operations
201 James Record Road
Huntsville, AL 35824
[email protected]

Secondary Contact
Sean Brock
Senior Manager, Customer Relationship Management at Lg Electronics
201 James Record Road
Huntsville, AL 35824
[email protected]

Chief Executive
William Cho
President LG Electronics USA
201 James Record Road
Huntsville, AL 35824
[email protected]

Last updated: September 21, 2021.