LG Electronics USA is the North American subsidiary of LG Electronics, a global manufacturer of home appliances, consumer electronics, and mobile communications and vehicle components.
What you need to know about LG
LG is usually responsive to customer issues. Always email the primary and secondary contact before emailing the CEO. We have had some seemingly intractable cases involving LG recently, including this one involving an LG stove that wouldn't work.
How to resolve a problem with LG
LG Electronics recommends connecting with them via Facebook or Twitter using the tag @LGUSSupport. To expedite the handling of your case, send a private message including your name, phone number, address, email, model and serial number, include #Elliott in your message, and a brief description of the issue so that they can research and explore all options for you.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
https://www.lg.com/us
Phone Contacts
Main: (201) 816-2000
Customer Service: (800)243-0000
Toll Free: (888) 865-3026
Commercial Support: (888)865-3026
Email Contacts
https://www.lg.com/us/support/email-appointment
Social Media Contacts
Executive Contacts
Primary Contact
Eric Mundinger
Voice of Customer Manager
1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
[email protected]
Justin Oh
Voice of the consumer senior manager
1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
[email protected]
Chief Executive
Sanghyeon Park
Chief Executive Officer
1000 Sylvan Ave.
Englewood Cliffs, NJ 07632
[email protected]