Recreational Equipment Inc. (REI) Customer Service Contacts

Recreational Equipment Inc. (REI) is an American retail company specializing in outdoor recreation gear and sporting goods.  REI headquarters is located in Kent, Washington and they operate over 140 stores located in 33 states.

How to reach a person at Recreational Equipment Inc. (REI)

Customer Service: (800) 426-4840

International: (253) 891-2500

Recreational Equipment Inc. (REI) Responsiveness rating


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Customer service resources

Contact Page

Online Contact Form

What you need to know about Recreational Equipment Inc. (REI)

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Recreational Equipment Inc. (REI)

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Recreational Equipment Inc. (REI) mailing address

6750 S 228th St.
Kent, WA 98032

Recreational Equipment Inc. (REI) social media channels


Recreational Equipment Inc. (REI) executive customer service contacts

Primary Contact
Ben Steele
Executive Vice President, Chief Customer Officer
6750 S 228th St.
Kent, WA 98032
[email protected]

Secondary Contact
Tim Spangler
Vice President of Retail
6750 S 228th St.
Kent, WA 98032
[email protected]

Chris Putur
Executive Vice President, Technology u0026 Operations
6750 S 228th St.
Kent, WA 98032
[email protected]

Chief Executive
Eric Artz
President and CEO
6750 S 228th St.
Kent, WA 98032
[email protected]

How to get professional help with your Recreational Equipment Inc. (REI) problem

If you need help with Recreational Equipment Inc. (REI), you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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