Union Bank Customer Service Contact Support Via Email Exec Contacts

MUFG Union Bank, N.A., is a full-service bank with offices across the United States. They provide a wide spectrum of corporate, commercial, retail banking, and wealth management solutions to meet the needs of customers. The bank also offers an extensive portfolio of value-added solutions for customers, including access to investment banking, personal and corporate trust, capital markets, global custody, transaction banking, and other services. MUFG Union Bank, N.A., has corporate headquarters in San Francisco and New York City.

Responsiveness rating

3/5

Union Bank often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about the Union Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with the Union Bank

Like most communication service providers, Union Bank, normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

400 California Street
San Francisco, CA 94104
https://www.unionbank.com/

Phone Contacts

Main: 1-415-765-2000
Customer Service: 1-800-238-4486, Option 0
Toll Free: 1-800-238-4486

Email Contacts

[email protected]

Customer Service Resources

https://www.unionbank.com/global/contactus/emailus/index.jsp

https://www.unionbank.com/global/contactus/index.jsp

These two web pages allow customers to tailor email and customer service calls based on the appropriate banking division.

Social Media Contacts

Facebook

Company LinkedIn page: https://www.linkedin.com/company/union-bank

Executive Contacts

Primary Contact
Christina Barrows
Director & Senior Service Manager at Union Bank
400 California Street
San Francisco, CA 94104
[email protected]

Christina manages the call center in Arlington, Texas

Secondary Contact
Greg Seibly
President of Union Bank and Head of Regional Banking
445 South Figueroa Street
Los Angeles, CA 90071
(213) 236-7700
[email protected]

Chief Executive
Kevin Cronin
Regional Executive and CEO for The Americas, MUFG and MUFG Bank, Ltd.
1251 6th Ave
New York, NY 10020
(212) 782-6800
[email protected]