La-Z-Boy is a furniture manufacturer based in Monroe, Michigan. La-Z-Boy makes home furniture, including upholstered recliners, sofas, chairs, and sleeper sofas.
You can contact La-Z-Boy customer service by calling their toll-free number at (800) 375-6890. Alternatively, you can reach them through their website's contact form or via email at service@la-z-boy.com.
Monday to Friday, 8 a.m. to 8 p.m.; Saturday 8 a.m. to 5 p.m. (all times Eastern).
You can find the nearest La-Z-Boy store by using the store locator tool on the website. Just enter your zip code or city and state.
La-Z-Boy offers a limited lifetime warranty on various components such as the frame, springs, and reclining mechanism. Upholstery fabrics and leathers have a different warranty period, typically one year. Check your specific product's warranty details on the website.
To file a warranty claim, contact the La-Z-Boy store where you made the purchase or reach out directly to customer service. You’ll need your purchase information and details about the issue. You can contact La-Z-Boy customer service by calling their toll-free number at (800) 375-6890. Alternatively, you can reach them through the website's contact form or via email at service@la-z-boy.com.
Yes, La-Z-Boy offers repair services. You can contact La-Z-Boy customer service by calling their toll-free number at (800) 375-6890. Alternatively, you can reach them through the website's contact form or via email at service@la-z-boy.com.
You can track your order by logging into your account on the La-Z-Boy website or by contacting the customer service team with your order number. You can contact La-Z-Boy customer service by calling their toll-free number at (800) 375-6890. Alternatively, you can reach them through the website's contact form or via email at service@la-z-boy.com.
Delivery times vary based on the product and your location. Standard delivery times range from 6 to 12 weeks. Custom orders may take longer.
To initiate a return or exchange, contact the La-Z-Boy store where you made your purchase or reach out to customer service for guidance.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published February 14, 2016. Updated October 7, 2024.