American International Group, Inc., also known as AIG, is an American multinational insurance corporation with customers in 130 countries. AIG operates AIG Property Casualty and AIG Life and Retirement. Travel Guard is their travel insurance business.
As a very large company, the correct number for the service you need help with is important. Please see the link for the directory below.
175 Water Street
New York, NY 10038-4918
https://www.aig.com/
Phone Contacts
Customer Service: (800) 888-2452 (Main number and Life Insurance Policies)
Email Contacts
Life & Retirement – Customer Solutions Unit – email: [email protected]
General Insurance (Property & Casualty) – Global Complaint Management Solutions, email: [email protected]
Customer Service Resources
Social Media Contacts
Executive Contacts
Please note we have listed the CEO first. This is not an error but at the request of AIG. They have informed us that if a complaint is received by one of the CEO’s it is automatically routed to one of many complaint mailboxes, which accordingly provides the most expeditious approach. Such a routing network is not set up for any of the more junior executives, so it is possible that complaints or queries might not be seen as quickly if sent to those contacts.
Primary Contact
Brian Duperreault
President and Chief Executive Officer
175 Water Street
New York, NY 10038-4918
[email protected]
Secondary Contact
Kevin Hogan
EVP and Chief Executive Officer, Life and Retirement
175 Water Street
New York, NY 10038-4918
[email protected]
Peter Zaffino
EVP and Chief Executive Officer, General Insurance
175 Water Street
New York, NY 10038-4918
[email protected]
Last updated: January 28, 2020.