Bed Bath & Beyond is an online retailer specializing in household goods and appliances.
Bed Bath & Beyond Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Bed Bath & Beyond
We receive few complaints about Bed Bath & Beyond. The company did not help this customer with their missing order, and this customer experienced issues redeeming their coupon.
How to resolve a problem with Bed Bath & Beyond
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bed Bath & Beyond mailing address
650 Liberty Ave
Union, NJ 07083-8135
Bed Bath & Beyond social media channels
Bed Bath & Beyond executive customer service contacts
Primary Contact
Lynda Markoe
Chief People Officer
650 Liberty Ave
Union, NJ 07083-8135
lynda.markoe@bedbath.com
Secondary Contact
John Hartmann
Chief Operating Officer
650 Liberty Ave
Union, NJ 07083-8135
john.hartmann@bedbath.com
Chief Executive
Chandra Holt
650 Liberty Ave
Union, NJ 07083-8135
chandra.holt@bedbath.com
How do I contact Bed Bath & Beyond Canada customer service?
You can reach Bed Bath & Beyond in Canada at (866) 596-5840.
Is Bed Bath & Beyond international?
Bed Bath & Beyond primarily operates in the United States and Canada.
Does Bed Bath & Beyond still exist?
Yes, Bed Bath & Beyond still exists. It is now owned by Overstock.com.
How do I cancel my Bed Bath & Beyond membership?
Contact customer service at (800) 843-2446 or visit its website for specific instructions.
What is the customer service number for the Bed Bath & Beyond store credit card?
To inquire about your Bed Bath & Beyond store credit card, contact customer service at (866) 532-6826.
Can you order from Bed Bath & Beyond online?
Yes, you can still order from Bed Bath & Beyond online through its website.
Does Bed Bath & Beyond credit expire?
No. Bed Bath & Beyond store credit generally does not expire, but it’s important to review the terms and conditions of your specific credit to confirm.
What are the customer service hours?
Monday to Friday from 8 a.m. to 11 p.m., Saturday from 9 a.m. to 9 p.m., and Sunday from 9 a.m. to 6 p.m. (all times Eastern).
How do I track my order?
Log into your Bed Bath & Beyond account on the website or app, navigate to the “Order History” section, and select the order you wish to track. You can also track your order using the tracking number provided in your shipment confirmation email.
What are the shipping options and costs?
Bed Bath & Beyond offers various shipping options, including standard, expedited, and same-day delivery (in select areas). Shipping costs depend on the chosen method, order size, and location. You can view shipping options and costs during the checkout process.
What is Bed Bath & Beyond’s return policy?
Bed Bath & Beyond has a generous return policy allowing returns within 90 days of purchase with a receipt or packing slip. Items must be in new, unused condition, and some exceptions apply. For more details, visit the website‘s return policy section.
How to get professional help with your Bed Bath & Beyond problem
If you need help with Bed Bath & Beyond, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.