Bed Bath & Beyond Customer Service Contacts


Bed Bath & Beyond Inc. is a chain of domestic merchandise retail stores in the U.S., Puerto Rico, Mexico and Canada. Formed in 1971, the stores sell goods primarily for the bedroom and bathroom, as well as kitchen and dining room.

How to reach a person at Bed Bath & Beyond

Customer service: (908) 688-0888

Bed Bath & Beyond Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Bed Bath & Beyond

We receive few complaints about Bed Bath & Beyond. The company did not help this customer with their missing order, and the customer experienced issues redeeming their coupon.

How to resolve a problem with Bed Bath & Beyond

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

“The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such we would remain consumers that it is best to start by writing to the primary and secondary contacts. Do not start by writing to the CEO.” 

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Bed Bath & Beyond mailing address

650 Liberty Ave
Union, NJ 07083-8135

Bed Bath & Beyond social media channels


Bed Bath & Beyond executive customer service contacts

Primary Contact
Mike Wiles
Head of Customer Care
650 Liberty Ave
Union, NJ 07083-8135
[email protected]

Secondary Contact
John Hartmann
Chief Operating Officer
650 Liberty Ave
Union, NJ 07083-8135
[email protected]

Mark Tritton
CEO​ ​President
650 Liberty Ave
Union, NJ 07083-8135
[email protected]

Frequently asked questions about Bed Bath & Beyond

You can reach Bed Bath & Beyond in Canada at (866) 596-5840.

Bed Bath & Beyond primarily operates in the United States and Canada.

Yes, Bed Bath & Beyond still exists.

To cancel your Bed Bath & Beyond membership, you can contact customer service at (800) 843-2446 or visit its website for specific instructions.

To inquire about your Bed Bath & Beyond store credit card, contact customer service at (866) 532-6826.

Yes, you can still order from Bed Bath & Beyond online through its website.

Bed Bath & Beyond store credit generally does not expire, but it’s important to review the terms and conditions of your specific credit to confirm.

The current CEO of Bed Bath & Beyond is Chandra Holt.

How to get professional help with your Bed Bath & Beyond problem

If you need help with Bed Bath & Beyond, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help