JustFly.com (JustFly Inc) is a Canadian company and subsidiary of Momentum Ventures. It is an online travel agency that allows users to compare airfares and book flights.  Momentum also owns FlightHub.

Momentum website can be found here

The Better Business Bureau has issued alters/warnings about Justfly.

The current altet is as follows;

“BBB’s Business Profile for JustFly was created in May 2016. A review of this company’s complaints done in July 2017 state errors in the date and time of travel by booking agents and failure to honor promised refunds or exchanges. Consumers also state that after their tickets are purchased, they are charged additional fees. Consumers calling JustFly support to resolve issues state they are kept on hold for long periods of time and in some cases hung up on.
BBB reached out to the company regarding the above issue giving them the opportunity to respond and to provide BBB on what action the company plans to take to resolve the underlying cause of complaints.

A review of complaints done in August 2018 found the above issues still exist. The company was notified on both occasions and chose not to respond.”

250 Water St Suite 205 B
Summerside, Prince Edwards, Canada C1N 1B6

Phone Contacts

Main: (902)-620-0689
Customer Service: (213) 986-3515
Toll Free: (800) 717-5015 or (800) 253-4180

(514) 508-7500 (Momentum Ventures)

Email Contacts


Social Media Contacts


Executive Contacts

Primary Contact
Gaspare Borsellino
Director of Quality Assurance
3333 Boulevard de la Côte-Vertu
Montreal, Quebec, Canada H4R 2N1

Secondary Contact
Nick Hart
CFO Momentum Ventures & Board Member
44 Haendel
Kirkland, Quebec, Canada H9H 4Z1

Mark Novak
Press Contact
3333 Boulevard de la Côte-Vertu
Montreal, Quebec, Canada H4R 2N1

Ryan Branston, Chief Operational Officer, Momentum Ventures, ryan.branston@momentumtravel.com


Chief Executive
Matt Keezer
Chief Executive Officer, Momentum Ventures
3333 Boulevard de la Côte-Vertu
Montreal, Quebec, Canada H4R 2N1

Last updated: November 22, 2018.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.