JustFly.com
JustFly.com (JustFly Inc) is a Canadian company and subsidiary of FlightHub Group.
Telephone
Main : (800
Customer service : ) 717-5015
What you need to know about JustFly.com
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with JustFly.com
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
JustFly.com customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Pamela Bardo
VP, Customer Delivery and Service
Secondary
Marc Ghobriel
Chief Financial Officer
Chief Executive
Christopher Cave
Chief Executive Officer
Frequently asked questions about JustFly.com
You can use any of the following contact details to connect with the customer service team:
Main: (902) 620-0689
Customer service: (213) 986-3515
Toll-free: (800) 717-5015 or (800) 253-4180
The customer service department is available 24/7 at (800) 717-5015.
To use your restricted travel credit with JustFly.com in the US, follow these steps:
- Sign into My Bookings from the homepage.
- Select View My Booking.
- In the menu on the left, choose Cancel Booking.
- Depending on the airline policy, you’ll be presented with available options, which may include a refund and/or a Restricted Travel Credit.
- Click on this link: Explore Flights
- Select “I Want to Book a Flight” > “I Want to Use my Travel Credits to Book a Flight”.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 14, 2016. Updated August 28, 2025.