Adobe Systems Incorporated is an American multinational computer software company, with headquarters in San Jose, California.
Adobe Systems Responsiveness rating
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What you need to know about Adobe Systems
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Adobe Systems
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Adobe Systems mailing address
345 Park Avenue
San Jose, CA 95110-2704
Adobe Systems executive customer service contacts
Primary Contact
David Lieberman
Director Customer Success, Adobe
345 Park Avenue
San Jose, CA 95110-2704
dlieberman@adobe.com
Secondary Contact
Mari Cross
VP Customer Success, Americas; Global Head of Customer Success Strategy and Operations
345 Park Avenue
San Jose, CA 95110-2704
mcross@adobe.com
Chief Executive
Shantanu Narayen
Chairman, President and Chief Executive Officer
345 Park Avenue
San Jose, CA 95110-2704
snarayen@adobe.com
Does Adobe Systems have a live chat option?
Adobe Systems provides a live chat function for customer support. You can access it by visiting the Adobe Help & Customer Support page. Once there, if you’re signed in, you’ll notice a message icon in the bottom right corner. Click on that icon to initiate a chat session with a customer support representative.
How do I cancel my trial or plan?
If you wish to cancel your trial or subscription plan, visit the Adobe Help Center for guidance.
How do I contact Adobe Systems customer support?
Here’s how you can connect with Adobe for customer support:
- Adobe customer care: For general inquiries, technical assistance, or account-related questions, Adobe customer care has you covered. Support is available 24/7, so whether it’s day or night, help is just a click away. Simply visit the Adobe Contact page to get started.
- Adobe Workfront customer support: If you’re an Adobe Workfront customer, you have two options:
- Phone Support: For critical issues, call Workfront Customer Support at (844) 306-4357. This line is available 24/7.
- Online ticket submission: Submit a support ticket online for non-urgent matters.
- Specific product support: For product-specific inquiries, here are some direct lines:
- Adobe Creative Cloud and Acrobat: Call (800) 585-0774.
- Creative Cloud for Small and Medium Business: Dial (800) 915-9428.
- Adobe Connect and LiveCycle: Reach out at (800) 685-3644.
What are Adobe Systems customer service's operating hours?
Adobe Systems customer service is available 24/7.
How to get professional help with your Adobe Systems problem
If you need help with Adobe Systems, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.