Toyota North America is a subsidiary of Toyota Motor Company of Japan. Toyota North America has headquarters in Plano, Texas.
What you need to know about Toyota
We receive occasional complaints about Toyota. Here's a case involving a lease problem, and a case involving a broken ABS actuator.
How to resolve a problem with Toyota
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
6781 Headquarters Drive
Plano, TX 75024
https://www.toyota.com/
Phone Contacts
Customer Service: (800) 331-4331
Mailing Address:
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001
Fax: (310) 468-7814
Email Contacts
Toyota Financial Services US/Toyota Motor Credit
Toshiaki Kawai: EVP, Treasurer [email protected]
Scott Cooke, CFO, [email protected]
Mark Templin, CEO, [email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Andrew Gilleland
Vice President Sales at Toyota North America
6781 Headquarters Drive
Plano, TX 75024
[email protected]
Secondary Contact
Robert Carter
Executive Vice President - Sales
6781 Headquarters Drive
Plano, TX 75024
[email protected]
Chief Executive
Akio Toyoda
President
6781 Headquarters Drive
Plano, TX 75024
[email protected]
This contact was published on January 4, 2015 and updated on August 30, 2023.