Toyota Customer Service Contacts

make a correction

Toyota North America is a subsidiary of Toyota Motor Company of Japan.  Toyota North America has headquarters in Plano, Texas.

Responsiveness rating


What you need to know about Toyota

We receive occasional complaints about Toyota. Here's a case involving a lease problem, and a case involving a broken ABS actuator.

How to resolve a problem with Toyota

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


6781 Headquarters Drive
Plano, TX 75024

Phone Contacts

Customer Service: (800) 331-4331

Mailing Address:
Toyota Motor Sales, U.S.A., Inc.
P.O. Box 259001
Plano, TX 75025-9001

Fax: (310) 468-7814

Email Contacts

Toyota Financial Services US/Toyota Motor Credit

Toshiaki Kawai: EVP, Treasurer  [email protected]

Scott Cooke, CFO, [email protected]

Mark Templin, CEO, [email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Andrew Gilleland
Vice President Sales at Toyota North America
6781 Headquarters Drive
Plano, TX 75024
[email protected]

Secondary Contact
Robert Carter
Executive Vice President - Sales
6781 Headquarters Drive
Plano, TX 75024
[email protected]

Chief Executive
Akio Toyoda
6781 Headquarters Drive
Plano, TX 75024
[email protected]

Related Posts