Priceline is a travel site owned by Booking Holdings.
Responsiveness rating
What you need to know about Priceline.
We've been getting a troubling number of complaints about Priceline here. The problems seem to be the result of over-automation -- hotels with obvious problems or pricing discrepancies. Priceline is slow to address the complaints.
How to resolve a problem with Priceline
As far as we know, the executives listed here answer their messages personally. Our guide to booking an airline ticket may also help resolve your consumer complaint if you're flying.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
800 Connecticut Avenue
Norwalk, CT 06854
https://www.priceline.com/
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Frank Berumen
Sr. Manager, Customer Care Operations
800 Connecticut Avenue
Norwalk, CT 06854
[email protected]
Secondary Contact
Jeremy Ellis
Sr. Director, Head of Customer Care Operations
800 Connecticut Avenue
Norwalk, CT 06854
[email protected]
Chief Executive
Brett Keller
Chief Executive Officer
800 Connecticut Avenue
Norwalk, CT 06854
[email protected]
This contact was published on January 7, 2015 and updated on June 14, 2023.
