United Health Group Customer Service Contacts

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United Health Group is a conglomerate that provides health insurance throughout the United States, and the United Kingdom.  In the United States, the company operates under the names UnitedHealthCare, and Optum while in the United Kingdom, the company operates only as Optum. Optum operates the subsidiaries of OptumTechnology, OptumInsight, OptumRx, OptumHealth, OptumBank, Optum360, OptumCoding, OptumCare, and OptumLabs.  The company also owns and operates the United Kingdom company ScriptSwitch Limited.

Responsiveness rating


What you need to know about United Health Group

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with United Health Group

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


P.O. Box 1459
Minneapolis, MN 55440-1459

Phone Contacts

Main: (952) 936-1300
Customer Service: (800) 328-5979
Toll Free: (800) 633-2446
International: UK +44 1865 787300

Social Media Contacts


Executive Contacts

Primary Contact
Dirk McMahon
President and Chief Operating Officer
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

Secondary Contact
Cory B. Alexander
Executive Vice President, Corporate Affairs, UnitedHealth Group
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

Chief Executive
Andrew P. Witty
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

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