United Health Group Customer Service Contacts

United Health Group is a conglomerate that provides health insurance throughout the United States, and the United Kingdom.  In the United States, the company operates under the names UnitedHealthCare, and Optum while in the United Kingdom, the company operates only as Optum. Optum operates the subsidiaries of OptumTechnology, OptumInsight, OptumRx, OptumHealth, OptumBank, Optum360, OptumCoding, OptumCare, and OptumLabs.  The company also owns and operates the United Kingdom company ScriptSwitch Limited.

How to reach a person at United Health Group

Customer Service:  (800) 328-5979

Toll Free: (800) 633-2446

International: UK +44 1865 787300

United Health Group Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about United Health Group

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with United Health Group

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

United Health Group’s mailing address

P.O. Box 1459
Minneapolis, MN 55440-1459

United Health Group’s social media channels


United Health Group’s executive customer service contacts

Primary Contact
Dirk McMahon
President and Chief Operating Officer
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

Secondary Contact
Cory B. Alexander
Executive Vice President, Corporate Affairs, UnitedHealth Group
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

Chief Executive
Andrew P. Witty
P.O. Box 1459
Minneapolis, MN 55440-1459
[email protected]

How to get professional help with your United Health Group problem

If you need help with United Health Group, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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