Keurig Green Mountain

Keurig Green Mountain sells specialty coffee and coffee makers under the Keurig brand.

Telephone
Customer service : (866) 901-2739
Mailing address
53 South Avenue
Burlington, MA 01803
Website
keurig.com/content/greenmountaincoffee

What you need to know about Keurig Green Mountain

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Keurig Green Mountain

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Keurig Green Mountain customer service executives

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Primary
Diana Crane
Director, Consumer Care
Secondary
Amber Hood
SVP, Supply Chain Operational Excellence
Chief Executive
Tim Cofer
Chief Executive

Additional contacts

Jason Kinney
Sr. Director of Operations

Frequently asked questions about Keurig Green Mountain

Yes, you can find the online contact form here.
On July 9, 2018 Keurig Green Mountain completed a merger with Dr Pepper Snapple group to create Keurig Dr Pepper.
Green Mountain Coffee Roasters.
To register your Keurig coffee maker, visit the Keurig website and look for the product registration page. You'll need to enter your machine's serial number and some personal information.
Keurig provides troubleshooting tips and manuals on the website. If you need further assistance, you can contact customer service at (866) 901-2739 for more specific guidance.
If your Keurig coffee maker is under warranty and requires service, contact Keurig customer service at (866) 901-2739.

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