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Pinterest Customer Service Contacts

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Pinterest is an online bulletin board founded in 2009.  Pinterest assists users in discovering project ideas, photos, and stories.

Responsiveness rating

rating
3/5

Pinterest often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Pinterest

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Pinterest

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

808 Brannan St.
San Francisco, CA 94103-4904
https://www.pinterest.com/

Phone Contacts

Main: 650-561-5407

FAX: (415) 762-7100

Email Contacts

[email protected]

Help page

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Katie Apple
Manager Customer Operations
808 Brannan St.
San Francisco, CA 94103-4904
[email protected]

Secondary Contact
Lawrence Ripsher
Senior Vice President
808 Brannan St.
San Francisco, CA 94103-4904
[email protected]

Todd Morgenfeld
Chief Financial Officer
808 Brannan St.
San Francisco, CA 94103-4904
[email protected]

Chief Executive
Benjamin "Ben" Silbermann
Co-Founder and Chief Executive Officer
808 Brannan St.
San Francisco, CA 94103-4904
[email protected]

55360

This contact was published on December 1, 2016 and updated on June 14, 2023.