Bank of America Customer Service Contacts

The Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered in Charlotte, North Carolina. Founded in San Francisco, Bank of America was formed through NationsBank’s acquisition of BankAmerica in 1998.


100 North Tryon Street
Charlotte, NC 28255

Phone Contacts

Customer Service: 1 (800) 432-1000

Credit Card Support 1-800-732-9194

Email Contacts

[email protected]

Customer Service Resources

Holly O’Neill

Chief Client Care Officer

100 Federal Street

Boston, MA 02110

[email protected]

Social Media Contacts


Executive Contacts

Secondary Contact
Ashley Ross
Client Experience Executive
211 N Robinson Ave
Suite 1800
Oklahoma City, OK 73102
[email protected]

Karen Arakelian
Executive Escalations
450 American St.
Simi Valley, CA 93065
[email protected]

Chief Executive
Brian Moynihan
Chairman and Chief Executive Officer
100 North Tryon Street
Charlotte, NC 28255
[email protected]

Last updated: April 9, 2021.