Publix
Publix Super Markets is a supermarket chain which offers rewards.
Telephone
Customer Service : (800) 242-1227
What you need to know about Publix
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Publix
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Publix customer service executives
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Frequently asked questions about Publix
P.O. Box 407
Lakeland, FL 33802-0407
Yes, you can find the online contact form here.
Publix operates throughout the American Southeast, with locations in Florida, Georgia, Alabama, South Carolina, Tennessee, and North Carolina.
Call (800) 242-1227.
Monday to Friday, 9 a.m. to 6 p.m. Eastern time.
Visit the Publix website and click on "Sign Up" or "Register." Follow the prompts to enter your information and create your account.
Publix accepts various payment methods, including cash, debit cards, credit cards (Visa, MasterCard, American Express, and Discover), EBT cards, and Publix gift cards.
For refunds or returns, bring the item and your receipt to the customer service desk at any Publix store. For online orders, you may need to contact Publix customer service at (800) 242-1227 for specific instructions.
Yes, Publix has a pharmacy where you can fill prescriptions, get vaccinations, and purchase over-the-counter medications.
Provide feedback by contacting Publix customer service through the website or by calling the toll-free number at (800) 242-1227 . Additionally, you can speak with a store manager directly.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published July 3, 2016. Updated August 9, 2025.