Publix Customer Service Contacts

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Publix Super Markets is a supermarket chain based in Lakeland, Fla. Publix operates throughout the American Southeast, with locations in Florida, Georgia, Alabama, South Carolina, Tennessee, and North Carolina.

Responsiveness rating

rating
3/5

What you need to know about Publix

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Publix

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

3300 Publix Corporate Parkway
Lakeland , Fla. 33811
http://www.publix.com


Phone Contacts

Customer Service: (800) 242-1227

Customer service address:

PO Box 407
Lakeland, FL 33802-0407


Social Media Contacts

Facebook
Twitter

Contact form


Executive Contacts

Primary Contact
Clifford Passell
Director of Customer Service
3300 Publix Corporate Parkway
Lakeland , Fla. 33811
[email protected]

Secondary Contact
Bob Bechtel
Vice President of Customer Experience.
3300 Publix Corporate Parkway
Lakeland , Fla. 33811
[email protected]

Kevin Murphy
President
3300 Publix Corporate Parkway
Lakeland , Fla. 33811
[email protected]

Fax: (863) 616-5891

Chief Executive
Todd Jones
CEO
3300 Publix Corporate Parkway
Lakeland , Fla. 33811
[email protected]