Ashley Furniture Customer Service Contacts

Ashley Furniture is a worldwide furniture store chain.

How to reach a person at Ashley Furniture

Main: (608) 323-3377

Customer Service: (866) 436-3393

Ashley Furniture Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Ashley Furniture

Ashley Furniture is a discount furniture store, with many complaints about contracts, quality of service and warranties. Our most recent case involved a product return for an unwanted chair. Also, the company delivered a bed that has missing pieces.

How to resolve a problem with Ashley Furniture

Ashley may be slow to respond to you, but use our proven methods for fixing your consumer problem to speed things up.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Ashley Furniture mailing address

1 Ashley Way
Arcadia, WI 54612

Ashley Furniture social media channels


Ashley Furniture executive customer service contacts

Chief Executive
Todd Wanek
1 Ashley Way
Arcadia, WI 54612
[email protected]
(608) 323-6577

How to get professional help with your Ashley Furniture problem

If you need help with Ashley Furniture, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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Frequently asked questions about Ashley Furniture

Does Ashley Furniture have a live chat option?

No, Ashley Furniture does not have a live chat option. Call Ashley Furniture customer service at (866) 436-3393.

How do I file a complaint about Ashley Furniture?

Contact Ashley Furniture’s customer service department at (866) 436-3393.

What is Ashley Furniture's corporate office's mailing address?

Ashley Furniture Customer Service
1 Ashley Way
WI, 54612

How can I get a refund from Ashley Furniture?

To get a refund from Ashley Furniture contact its customer service department within 72 hours of purchase. The telephone number is (866) 436-3393. It can take up to 7 to 10 business days for the refund to be processed to your original form of payment.

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