Ashley Furniture

Ashley Furniture is a worldwide furniture store chain.

Telephone
Main : (608) 323-3377
Customer Service : (866) 436-3393.
Mailing address
1 Ashley Way
Arcadia, WI 54612
Website
ashleyfurniture.com

What you need to know about Ashley Furniture

Ashley Furniture is a discount furniture store, with many complaints about contracts, quality of service and warranties. Our most recent case involved a product return for an unwanted chair. Also, the company delivered a bed that had missing pieces.

How to resolve a problem with Ashley Furniture

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Ashley Furniture customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Chief Executive
Todd Wanek
CEO
(608) 323-6577

Frequently asked questions about Ashley Furniture

No, Ashley Furniture does not have a live chat option. Call Ashley Furniture customer service at (866) 436-3393.
Contact Ashley Furniture's customer service department at (866) 436-3393.
Ashley Furniture Customer Service
1 Ashley Way
Arcadia WI 54612
To get a refund from Ashley Furniture, contact its customer service department within 72 hours of purchase. The telephone number is (866) 436-3393. It can take up to 7 to 10 business days for the refund to be processed to your original form of payment.
To find an Ashley Furniture store near you, visit the Ashley Furniture website and use the "Store Locator" feature. Enter your zip code or city and state to find the nearest store locations.
If you experience technical difficulties with the website, try clearing your browser's cache and cookies or using a different browser. If the problem persists, contact customer service at (866) 436-3393 for technical support.
To update your personal information, log into your account on the Ashley Furniture website and navigate to the "Account Settings" or "Profile" section. You can update your address, phone number, email, and other personal details from there.

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