Ashley Furniture is a worldwide furniture store chain.
Ashley Furniture Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Ashley Furniture
Ashley Furniture is a discount furniture store, with many complaints about contracts, quality of service and warranties. Our most recent case involved a product return for an unwanted chair. Also, the company delivered a bed that had missing pieces.
How to resolve a problem with Ashley Furniture
Ashley may be slow to respond to you, but use our proven methods for fixing your consumer problem to speed things up.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Ashley Furniture mailing address
1 Ashley Way
Arcadia, WI 54612
Ashley Furniture executive customer service contacts
Chief Executive
Todd Wanek
CEO
1 Ashley Way
Arcadia, WI 54612
twanek@ashleyfurniture.com
(608) 323-6577
How to get professional help with your Ashley Furniture problem
If you need help with Ashley Furniture, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
Does Ashley Furniture have a live chat option?
No, Ashley Furniture does not have a live chat option. Call Ashley Furniture customer service at (866) 436-3393.
How do I file a complaint about Ashley Furniture?
Contact Ashley Furniture’s customer service department at (866) 436-3393.
What is Ashley Furniture's corporate office's mailing address?
Ashley Furniture Customer Service 1 Ashley Way Arcadia WI 54612
How can I get a refund from Ashley Furniture?
To get a refund from Ashley Furniture, contact its customer service department within 72 hours of purchase. The telephone number is (866) 436-3393. It can take up to 7 to 10 business days for the refund to be processed to your original form of payment.
How can I find an Ashley Furniture store near me?
To find an Ashley Furniture store near you, visit the Ashley Furniture website and use the “Store Locator” feature. Enter your zip code or city and state to find the nearest store locations.
What should I do if I'm having trouble with the Ashley Furniture website?
If you experience technical difficulties with the website, try clearing your browser’s cache and cookies or using a different browser. If the problem persists, contact customer service at (866) 436-3393 for technical support.
How can I update my personal information on my Ashley Furniture account?
To update your personal information, log into your account on the Ashley Furniture website and navigate to the “Account Settings” or “Profile” section. You can update your address, phone number, email, and other personal details from there.
