MGM Resorts International is a gaming, hospitality, and entertainment company based in Las Vegas, Nev.
How to reach a person at MGM Resorts International
Main: (702) 650-6900
Customer service: (702) 792-4990
MGM Resorts International Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about MGM Resorts International
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with MGM Resorts International
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.MGM Resorts International mailing address
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
MGM Resorts International social media channels
MGM Resorts International executive customer service contacts
Primary Contact
Jane Rosenblum
Executive Director of Guest Experience
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
Jrosenbl01@mgmresorts.com
Secondary Contact
Kandy Delacruz
Customer Engagement Partner
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
kdelacruz@mgmresorts.com
Alyse Vance
Director of Guest Experience
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
avance@mgmresorts.com
Chief Executive
James Joseph Murren
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
jmurren@mgmresorts.com
How can I contact MGM Resorts International customer service?
Call (702) 792-4990 or email customerservice@mgmresorts.com.
Does MGM Resorts International have an online contact form?
Yes, you can find the online contact form here.
When can I contact MGM Resorts International customer service?
Monday to Friday, 8 a.m. to 4:30 p.m. Eastern time.
How do I file a complaint with MGM Resorts International?
Call (702) 792-4990 or email customerservice@mgmresorts.com or send a message via its online contact form.
How to get professional help with your MGM Resorts International problem
If you need help with MGM Resorts International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.