MGM Resorts International Customer Service Contacts

MGM Resorts International is a gaming, hospitality, and entertainment company based in Las Vegas, Nev.

How to reach a person at MGM Resorts International

Customer service: (702) 792-4990

MGM Resorts International Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about MGM Resorts International

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with MGM Resorts International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

MGM Resorts International mailing address

3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303

MGM Resorts International social media channels

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MGM Resorts International executive customer service contacts

Primary Contact
Jane Rosenblum
Executive Director of Guest Experience
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
[email protected]

Secondary Contact
Kandy Delacruz
Customer Engagement Partner
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
[email protected]

Alyse Vance
Director of Guest Experience
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
[email protected]

Chief Executive
James Joseph Murren
3600 Las Vegas Blvd S
Las Vegas, NV 89109-4303
[email protected]

Frequently asked questions about MGM Resorts International

How can I contact MGM Resorts International customer service?

Does MGM Resorts International have an online contact form?

Yes, you can find the online contact form here.

When can I contact MGM Resorts International customer service?

Monday to Friday, 8 a.m. to 4:30 p.m. Eastern time.

How do I file a complaint with MGM Resorts International?

Call (702) 792-4990 or email [email protected] or send a message via its online contact form.

How to get professional help with your MGM Resorts International problem

If you need help with MGM Resorts International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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