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TruGreen Customer Service Contacts

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TruGreen is a national lawn care company owned by Clayton, Dubilier & Rice, a private equity investment firm.

Responsiveness rating

rating
3/5

TruGreen often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about TruGreen

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with TruGreen

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
https://www.trugreen.com/

Phone Contacts

Main: (901) 317-4000
Toll Free: (800) 458-4186

Fax (937) 644-7422

Email Contacts

[email protected]
[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Ashley Banks
Care Communications Manager
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]

Secondary Contact
Janet Laird
Senior Director-Customer Service
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]

Parker Chad
Vice President of Sales and Service
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]

Chief Executive
John Cowles
President and CEO
1790 Kirby Parkway
Forum II Suite
Suite 300
Memphis, TN 38138
[email protected]

79964

This contact was published on October 29, 2018 and updated on August 24, 2023.