Ford is an American automaker headquartered in Dearborn, Mich. The company sells automobiles and commercial vehicles under the Ford and Lincoln brands.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 American Road
Dearborn, MI 48126
https://www.ford.com/
Phone Contacts
Customer Service: (800) 392-3673
Customer Service: (800) 392-3673
Roadside service for Ford or Mercury: (800) 241-3673
Ford and Mercury United States
1-800-392-3673
1-800-232-5952 (TDD for the Hearing Impaired)
Ford and Mercury Canada
1-800-565-3673
Lincoln United States
1-800-521-4140
1-800-232-5952 (TDD for the Hearing Impaired)
Lincoln Canada
1-800-387-9333
Email Contacts
Social Media Contacts
Ford has an active social-media team.
Executive Contacts
Primary Contact
Jim Azzouz
Executive Director, Global Customer Relations & Customer Experience
One American Road
Dearborn, MI 48126
[email protected]
Secondary Contact
Elena Ford
Chief Customer Experience Officer
One American Road
Dearborn, MI 48126
[email protected]
Dave Bozeman
Vice President Global Ford Customer Service Division & Enthusiast Vehicles – Ford Blue
One American Road
Dearborn, MI 48126
[email protected]
Chief Executive
Jim Farley
President and CEO
One American Road
Dearborn, MI 48126
(313) 322-3000
[email protected]
