Equifax Customer Service Contacts

Equifax Inc. is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion.

How to reach a person at Equifax

Customer Service:  (800) 685-1111

Toll Free: 1-866-243-8181

Fraud alert: (888) 766-0008

Mailing list opt-out: (888) 567-8688

Equifax Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Equifax

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Equifax

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

To dispute information in credit report:

Equifax Information Services, LLC.
P.O. Box 740256
Atlanta, GA 30348
(866) 349-5191

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Equifax’s mailing address

1550 Peachtree St NE
Atlanta , Ga. 30309-2402
https://www.equifax.com/personal/

Equifax’s social media channels

X


Equifax’s executive customer service contacts

Primary Contact
Elsa Dillman
Executive Assistant
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
elsa.dillman@equifax.com

Secondary Contact
Beverly Anderson (Bev)
President, Global Consumer Solutions
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
beverly.anderson@equifax.com

Chief Executive
Mark W. Begor
CEO
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
Mark.Begor@equifax.com

Frequently asked questions about Equifax problem

How can I talk to Equifax customer service?

You can reach Equifax customer service by calling (888) 378-4329.

What are the customer service hours for Equifax?

Its call center hours are  Monday through Friday 9 a.m. to 9 p.m.;- Saturday and Sunday 9 a.m. to 6 p.m. (all times Eastern).

What is the phone number for an Equifax customer service dispute?

To dispute information on your Equifax credit report, call (888) 378-4329.

How do I report an issue to Equifax?

Submit a correction request online through the Equifax Corrections Portal.

Can Equifax fix my credit?

Equifax does not directly fix credit. However, it provides credit reports and assists with corrections.

How long do Equifax disputes take?

Most dispute investigations are completed within 30 days. You will receive a notification once your investigation is complete.

How does Equifax help you?

Equifax provides credit reports, credit scores, and identity protection services. It assists in correcting inaccuracies on credit reports and offers insights into your creditworthiness.

How to get professional help with your Equifax problem

If you need help with Equifax, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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