Equifax Customer Service Contacts

Equifax Inc. is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion.

How to reach a person at Equifax

Customer Service:  (800) 685-1111

Toll Free: 1-866-243-8181

Fraud alert: (888) 766-0008

Mailing list opt-out: (888) 567-8688

Equifax Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Equifax

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Equifax

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

To dispute information in credit report:

Equifax Information Services, LLC.
P.O. Box 740256
Atlanta, GA 30348
(866) 349-5191

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Equifax’s mailing address

1550 Peachtree St NE
Atlanta , Ga. 30309-2402

Equifax’s social media channels


Equifax’s executive customer service contacts

Primary Contact
Elsa Dillman
Executive Assistant
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

Secondary Contact
Beverly Anderson (Bev)
President, Global Consumer Solutions
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

Chief Executive
Mark W. Begor
1550 Peachtree St NE
Atlanta , Ga. 30309-2402
[email protected]

How to get professional help with your Equifax problem

If you need help with Equifax, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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