Lord & Taylor

Lord & Taylor offers luxury women’s clothing, handbags, shoes, belts, and accessories. The company offers personal shoppers, restaurants, and personal attention from sales associates.

Telephone
Customer service : (332) 223-8085
Mailing address
375 Madison Avenue
New York, NY 10016-1101
Website
lordandtaylor.com

What you need to know about Lord & Taylor

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Lord & Taylor

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Lord & Taylor customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Eric Horn
Operations Manager
Secondary
Channell Campbell
Director, Corporate Communications
Chief Executive Officer, Saadia Group
Sean Foster
Chief Executive Officer, Saadia Group

Frequently asked questions about Lord & Taylor

In 2020, Lord & Taylor was acquired by Saadia Group, a privately held conglomerate based in New York.
Saadia Group is headquartered in New York.

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