Avalon Waterways is an American ship and river cruise line owned by the Globus family of brands, which offers cruises in Europe, China, Southeast Asia, the United States, South America and the Galápagos Islands. Globus, or Group Voyagers, is headquartered in Littleton, Colo.
Responsiveness rating
What you need to know about Avalon Waterways
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Avalon Waterways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
5301 South Federal Circle
Littleton, CO 80123
https://www.avalonwaterways.com/
Phone Contacts
Main: (877) 797-8791
Customer Service: (877) 380-1535
International: (+44) 161-475-9716
Posted Hours of Operation:
– Monday – Friday 6:00 a.m. – 6:00 p.m. MST
– Saturday 7:00 a.m. – 3:30 p.m. MST
– Sunday 7:00 a.m. – 3:30 p.m. MST
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Pam Hoffee
Chief Operating Officer
5301 South Federal Circle
Littleton, CO 80123
[email protected]
Secondary Contact
Steve Born
Vice President of Marketing
5301 South Federal Circle
Littleton, CO 80123
[email protected]
Chief Executive
Scott Nisbet
Chief Executive Officer
5301 South Federal Circle
Littleton, CO 80123
[email protected]
This contact was published on February 24, 2015 and updated on September 15, 2023.