Sam’s Club is a membership warehouse club that operates in the U.S. It is owned by Walmart.
How to reach a person at Sam’s Club
Fax: (479) 277-1830
Sam's Club Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Sam’s Club
We get few complaints about Sam’s Club. This customer has been waiting over four weeks for a refund from Sam’s Club. Here’s our guide to buying travel through Sam’s Club.
How to resolve a problem with Sam’s Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Sam’s Club mailing address
2101 S.E. Simple Savings Drive
Bentonville, AR 72716-0745
https://www.samsclub.com/
Sam’s Club social media channels
Sam’s Club executive customer service contacts
Primary Contact
Justin McMurtrey
Director, Contact Center Operations
2101 S.E. Simple Savings Drive
Bentonville, AR 72716-0745
Justin.McMurtrey@samsclub.com
Additional contact person:
Cindy Gray, Escalations Manager, Cindy.gray@samsclub.com
Secondary Contact
Tony Rogers
Senior Vice President and Chief Marketing Officer
2101 S.E. Simple Savings Drive
Bentonville, AR 72716-0745
Tony.Rogers@samsclub.com
Lance De La Rosa
Executive Vice President and Chief Operating Officer
2101 S.E. Simple Savings Drive
Bentonville, AR 72716-0745
Lance.De.la.rosa@samsclub.com
Chief Executive
Kathryn McLay
President and CEO
2101 S.E. Simple Savings Drive
Bentonville, AR 72716-0745
Kathryn.McLay@samsclub.com
How do I send an email to Sam’s Club?
Contact Sam’s Club customer service via email at service@samsclubcontacts.com if you have specific inquiries or need assistance.
How do I contact Sam’s Discover card customer service?
To reach Sam’s Club Discover card customer service, call the toll-free number (800) 749-5367.
What is the email format for Sam’s Club?
The most common email format for Sam’s Club employees is [first].[last]@samsclub.com. This format is used by a majority of Sam’s Club work email addresses. Other common patterns include using the first initial and last name or the full first and last name.
How do I contact Sam’s Club Member’s Mark?
If you need product formulation sheets for Member’s Mark food items, call the toll-free number (888) 301-0332 between 7 a.m. and 11 p.m. Central time (Monday through Saturday) or 10 a.m. and 8 p.m. Central time on Sundays. Make sure to have the item number(s) from your receipt, the product UPC(s), or the product description(s) ready when you call.
How do I verify my email on Sam’s Club?
To verify your email on Sam’s Club, follow these steps:
- Sign in to your online account.
- Under your profile, navigate to “Account information” and then “Personal information.”
- Add your email address and verify it to complete the registration process.
How to get professional help with your Sam's Club problem
If you need help with Sam's Club, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.