Charter Communications is an American cable telecommunications company, which offers services to consumers and businesses under the brand name of Charter Spectrum. It has now merged with Time Warner Cable.
Responsiveness rating
What you need to know about Charter Communications-Charter Spectrum
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Charter Communications-Charter Spectrum
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
400 Atlantic Street
9th Floor
Stamford, CT 06901
Phone Contacts
Main: (203) 905-7801
Customer Service: (877) 463-0677
Social Media Contacts
Executive Contacts
Primary Contact
Milton Lopera
Vice President Customer Service
400 Atlantic Street
9th Floor
Stamford, CT 06901
[email protected]
Secondary Contact
Vikram Nangia
Senior Vice President Customer Operations
400 Atlantic Street
9th Floor
Stamford, CT 06901
[email protected]
Cliff Hagan
Executive Vice President, Customer Operations
400 Atlantic Street
9th Floor
Stamford, CT 06901
[email protected]
Chief Executive
Tom Rutledge
President & CEO
400 Atlantic Street
9th Floor
Stamford, CT 06901
[email protected]
This contact was published on March 17, 2017 and updated on October 23, 2023.