Charter Communications-Charter Spectrum Customer Service Contact Support Via Phone Email Exec Contacts

Charter Communications is an American cable telecommunications company, which offers services to consumers and businesses under the brand name of Charter Spectrum. It has now merged with Time Warner Cable.

Responsiveness rating

3/5

Charter Communications often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Charter Communications-Charter Spectrum

Charter Communications-Charter Spectrum has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Charter Communications-Charter Spectrum

Like most communication service providers, Charter Communications-Charter Spectrum normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.