North American Moving Company Customer Service Contacts

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North American Van Lines was established in 1933 by a group of 12 agents. By 1938 the network expanded to 120 agents, and with time, it grew into one of the largest trucking companies in North America.  Throughout the years the company has had several different parent companies, but today North American Moving Company is owned by. SIRVA, Inc., based in Oakbrook Terrace, Illinois.

Responsiveness rating

rating
3/5

What you need to know about North American Moving Company

We receive occasional complaints about North American Moving Company. Here’s one in which the company refused to deliver one of our reader’s belongings.

How to resolve a problem with North American Moving Company c

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly

Address

5001 US Highway 30 W
Fort Wayne, IN 46818-9701
https://www.northamerican.com/


Phone Contacts

Main: (260) 429-2511
Toll Free: (800) 228-3092
International: (630) 570-3516

For questions regarding U.S. household goods shipment call 1.800.348.2111.

For questions regarding canadian household goods shipment, call 1.866.628.5778.

For questions regarding international household goods shipment, call 1.800.944.8126 or 630.570.3516.


Email Contacts

[email protected]


Customer Service Resources

US Moving Services Statement of Claim: North American Claims Department P.O. Box 988 Fort Wayne, IN 46801-0988 Phone: 1.800-348.3746 or Corporate Claims 1.800.926.1463.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Andy Kroll
Vice President SIRVA Worldwide Relocation and Moving
5001 US Highway 30 W
Fort Wayne, IN 46818-9701
[email protected]

Secondary Contact
Bill Lyon
President, Moving Services, SIRVA
5001 US Highway 30 W
Fort Wayne, IN 46818-9701
[email protected]

Andrew P. Coolidge
President, Americas
5001 US Highway 30 W
Fort Wayne, IN 46818-9701
[email protected]

Chief Executive
Thomas Oberdorf
CEO, SIRVA
5001 US Highway 30 W
Fort Wayne, IN 46818-9701
[email protected]


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