Jet.com is a privately held American e-commerce company headquartered in Hoboken, New Jersey, launched in July 2015. It is owned by Walmart
What you need to know about Jet.com
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Jet.com
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
221 River St.
Hoboken, NJ 07030
http://www.jet.com
Phone Contacts
Customer Service: (855) 538-4323
Toll Free: (855) 538-4323
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Customer support Twitter account
Executive Contacts
Primary Contact
Howard Sharpley
Head of Customer Care
221 River St.
Hoboken, NJ 07030
[email protected]
Secondary Contact
Nathan Faust
Chief Operating Officer
221 River St.
Hoboken, NJ 07030
[email protected]
Liza Landsman
President
221 River St.
Hoboken, NJ 07030
[email protected]
Chief Executive
Marc Lore
221 River St.
Hoboken, NJ 07030
[email protected]
This contact was published on January 9, 2016 and updated on June 14, 2023.