Jet.com is a privately held American e-commerce company headquartered in Hoboken, N.J.
Jet.com Responsiveness rating
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What you need to know about Jet.com
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Jet.com
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Jet.com mailing address
221 River St.
Hoboken, NJ 07030
Jet.com social media channels
Jet.com executive customer service contacts
Primary Contact
Howard Sharpley
Head of Customer Care
221 River St.
Hoboken, NJ 07030
howard@jet.com
Secondary Contact
Nathan Faust
Chief Operating Officer
221 River St.
Hoboken, NJ 07030
nathan@jet.com
Liza Landsman
President
221 River St.
Hoboken, NJ 07030
Liza@Jet.com
Chief Executive
Marc Lore
221 River St.
Hoboken, NJ 07030
marc@jet.com
Who owns Jet.com?
It is owned by Walmart.
How can I contact Jet.com customer service?
Call (855) 538-4323 or email customerservice@jet.com.
Does Jet.com have an online contact form?
Yes, you can find the online contact form here.
How to get professional help with your Jet.com problem
If you need help with Jet.com, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.