Western Union
Western Union provides money transfer and bill paying services, both online and in person.
What you need to know about Western Union
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Western Union
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Western Union customer service executives
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Frequently asked questions about Western Union
- Sign up for a free account or log in if you already have one.
- Click 'send now' to begin the online transfer.
- Enter where you want to send the money and how much.
- Choose how you want to pay: online with your bank account, credit/debit card, or in person at a Western Union location.
- Depending on how you pay, the money can arrive in minutes.
- You can also use the Western Union app to send money, pay bills, check exchange rates, or start a transfer and pay in person.
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