Windstar Cruises Customer Service Contacts

Windstar Cruises is a cruise line founded in 1984 with its headquarters located in Seattle.

How to reach a person at Windstar Cruises

Customer service: (206) 733-2952

Toll Free: (877) 826-4672

Windstar Cruises Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Windstar Cruises

We receive some complaints about Windstar Cruises. For example, the company failed to inform these customers that their tickets were non-refundable. Windstar also offered minimal compensation to these readers.

How to resolve a problem with Windstar Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Windstar Cruises mailing address

2101 4th Avenue Suite 210
Seattle, WA 98121

Windstar Cruises social media channels

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Windstar Cruises executive customer service contacts

Primary Contact
Peter Tobler
Director of Hotel Operations
2101 4th Avenue Suite 210
Seattle, WA 98121
[email protected]

Secondary Contact
Gina Smith
Sr. Director of Finance
2101 4th Avenue Suite 210
Seattle, WA 98121
[email protected]

Chief Executive
Christopher Prelog
2101 4th Avenue Suite 210
Seattle, WA 98121
[email protected]

Frequently asked questions about Windstar Cruises

How can I contact Windstar Cruises customer service?

What are the contact details for the guest relations department?

Does Windstar Cruises have an online contact form?

Yes, click here to access the online contact form.

When is Windstar Cruises customer service available?

Monday to Friday, 9 a.m. to 9 p.m. Eastern time

Saturday, 9 a.m. to 7:30 p.m. Eastern time

Sunday 10 a.m. to 6:30 p.m. Eastern time

How to get professional help with your Windstar Cruises problem

If you need help with Windstar Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help