Consumer Cellular

Consumer Cellular is a mobile virtual network operator that sells cellphones, cellphone plans, and accessories.

Telephone
Main : (800) 686-4460
Customer Service : (888) 345-5509
Mailing address
12447 SW 69th Ave.
Portland, OR 97223
Website
consumercellular.com

What you need to know about Consumer Cellular

We receive occasional complaints about Consumer Cellular. Here’s one where the customer terminated his cell phone service, but he is still waiting for his credit.

How to resolve a problem with Consumer Cellular

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Consumer Cellular customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Wade McGee
Director Customer Care
Secondary
Brian Hepner
Senior Vice President
Chief Executive
John Marick

Frequently asked questions about Consumer Cellular

The company doesn't own its own cell phone network. Instead, it rents space on networks run by AT&T and T-Mobile.
Monday to Saturday, 10 a.m. to 7 p.m.; Sunday 12 p.m. to 5 p.m. Eastern time.

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