Consumer Cellular is mobile virtual network operator that sells cellphones, cellphone plans, and accessories.
Responsiveness rating
What you need to know about Consumer Cellular
We receive occasional complaints about Consumer Cellular. Here’s one where the customer terminated his cell phone service, but he is still waiting for his credit.
How to resolve a problem with Consumer Cellular
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
12447 SW 69th Ave.
Portland, OR 97223
https://www.consumercellular.com/
Phone Contacts
Main: (800) 686-4460
Customer Service: (888) 345-5509
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Wade McGee
Director Customer Care
12447 SW 69th Ave.
Portland, OR 97223
[email protected]
Secondary Contact
Brian Hepner
Senior Vice President
12447 SW 69th Ave.
Portland, OR 97223
[email protected]
Chief Executive
John Marick
CEO
12447 SW 69th Ave.
Portland, OR 97223
[email protected]
This contact was published on August 14, 2022 and updated on September 14, 2023.
