Vodafone Group plc is a British multinational telecommunications company, with headquarters in London. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania.
Responsiveness rating
What you need to know about Vodafone
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Vodafone
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
Phone Contacts
Main: +44 (0) 1635 33251
Customer Service: +44 7836 191 191 from abroad (free from a Vodafone mobile)
International: +44 (0) 1635 33251
Email Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Colin Coleman
Head of Consumer Operations
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
Secondary Contact
Nick Jeffery
CEO UK
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
Serpil Timuray
Chief Commercial Operations and Strategy Officer
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
Chief Executive
Vittorio Colao
Chief Executive
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]
This contact was published on December 30, 2017 and updated on August 31, 2023.