Harbor Freight Customer Service Contacts

Founded in 1977, Harbor Freight Tools is a discount tool retailer in the U.S. 

How to reach a person at Harbor Freight

Customer service:  (800) 444-3353

Fax Number: (800) 905-5215

Harbor Freight Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Harbor Freight

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Harbor Freight

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Harbor Freight mailing address

26541 Agoura Rd
Calabasas, CA 91302

Harbor Freight social media channels


Harbor Freight executive customer service contacts

Primary Contact
April Inmon
Director, Customer Care
26541 Agoura Rd
Calabasas, CA 91302
[email protected]

Secondary Contact
Nakoa Gardner
DVP, Retail Operations
26541 Agoura Rd
Calabasas, CA 91302
[email protected]

Chief Executive
Eric Smidt
26541 Agoura Rd
Calabasas, CA 91302
[email protected]

Frequently asked questions about Harbor Freight

How can I contact Harbor Freight customer service?

Does Harbor Freight have an online contact form?

Yes, you can find the online contact form here.

When can I contact Harbor Freight customer service?

Monday to Friday, 7 a.m. to 4 p.m. (Pacific time).

How to get professional help with your Harbor Freight problem

If you need help with Harbor Freight, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help