GE Appliances is based in Louisville, Ky. It is owned by Qingdao Haier, a Chinese company.
GE Appliances Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about GE Appliances
We receive fairly regular complaints about GE Appliances. The problems range from nonworking appliances to faulty workmanship. Our latest case? A cursed microwave. Also, the company has not repaired this customer’s broken washing machine or paid for the damages yet.
How to resolve a problem with GE Appliances
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.GE Appliances mailing address
Appliance Park
AP4 – 110
Louisville, KY 40225
GE Appliances social media channels
GE Appliances executive customer service contacts
Primary Contact
David McCalpin
Vice President, Refrigeration
Appliance Park
AP4 – 110
Louisville, KY 40225
david.mccalpin@geappliances.com
Secondary Contact
Marc Charnas
Vice President and Chief Financial Officer
Appliance Park
AP4 – 110
Louisville, KY 40225
marc.charnas@geappliances.com
Chief Executive
Kevin Nolan
Appliance Park
AP4 – 110
Louisville, KY 40225
kevin.nolan@geappliances.com
Does GE Appliances have an online chat service?
Yes, click “chat with an agent” in the lower right of your screen on GE Appliances’ website.
When is GE Appliances' online chat service available?
Monday to Friday, 9 a.m. to 7 p.m. Eastern time.
How can I contact GE Appliances customer service?
Call (800) 432-2737 or message via the online contact form.
What is GE Appliances P.O. Box address?
GE Appliances Consumer Relations
PO Box 1780
Rapid City, SD 57709-1780
How to get professional help with your GE Appliances problem
If you need help with GE Appliances, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.