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General Electric Appliances (GE) Customer Service Contacts

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GE Appliances is based in Louisville, Kentucky. It is owned by Qingdao Haier Co, Ltd which is a Chinese company. 

Responsiveness rating

rating
3/5

General Electric Appliances (GE) often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about GE Appliances

We receive fairly regular complaints about GE Appliances. The problems range from nonworking appliances to faulty workmanship.

How to resolve a problem with GE Appliances

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Appliance Park
AP4 – 110
Louisville, KY 40225.
https://www.geappliances.com/

Phone Contacts

Main: 502-452-4311
Toll Free: (800) 432-2737

Email Contacts

[email protected]

https://www.geappliances.com/ge/service-and-support/contact.htm

 

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
David McCalpin
Vice President, Refrigeration
Appliance Park
AP4 – 110
Louisville, KY 40225.
[email protected]

Secondary Contact
Marc Charnas
Vice President and Chief Financial Officer
Appliance Park
AP4 – 110
Louisville, KY 40225.
[email protected]

Chief Executive
Kevin Nolan
President & Chief Executive Officer of GE Appliances
Appliance Park
AP4 – 110
Louisville, KY 40225.
[email protected]

38331

This contact was published on August 30, 2015 and updated on August 24, 2023.