Redbox Automated Retail, LLC is a brand of Outerwall, Inc. It specializes in DVD, Blu-ray, and video game rentals via automated retail kiosks.  Outerwall is owned by Apollo Global Management. 

Hours: 8 am – 7 pm Central Time

1 Tower Lane
Suite 900
Oakbrook Terrace, IL 60187

Phone Contacts

Main: (630) 756-8000
Customer Service: (866) 733-2693

If you call the main phone number, Shortcut: Press 1, then press 2

Email Contacts

Live Chat

Social Media Contacts


Executive Contacts

Primary Contact
Brian Graves
Director Customer Service
1 Tower Lane
Suite 900
Oakbrook Terrace, IL 60187

Secondary Contact
Michael Chamberlain
SVP Operations
1 Tower Lane
Suite 900
Oakbrook Terrace, IL 60187

Chief Executive
Galen Smith
1 Tower Lane
Suite 900
Oakbrook Terrace, IL 60187


Last updated: January 28, 2020.

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