Club Med

Club Méditerranée (Club Med) is a French corporation that owns and manages a chain of all-inclusive vacation resorts.

Telephone
Customer service : (800) 548-1335
Email
Mailing address
2151 East Broadway Road, Suite 217
Tempe, AZ 85282
Website
clubmed.com

What you need to know about Club Med

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Club Med

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Club Med customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Olivier Bergeret
Vice President Operations
Secondary
Maria Ruiz
Assistant to Chief Executive
Chief Executive
Carolyne Doyon

Frequently asked questions about Club Med

Call (800) 548-1335 or email us.guestrelations@clubmed.com.
Yes, you can find the online contact form here.
You can book a vacation through the Club Med website, by calling their customer service, or through authorized travel agents. The website provides detailed information on resorts, packages, and availability. Call (800) 548-1335 or email us.guestrelations@clubmed.com.
Yes, contact Club Med customer service. Cancellation and modification policies vary depending on the booking terms and the timing of the change. Fees may apply. Call (800) 548-1335 or email customerrelations.usa@clubmed.com.
Yes, Club Med has a loyalty program called Great Members, which offers benefits such as exclusive offers, priority check-in, and room upgrades. Membership is based on the number of nights stayed at Club Med resorts.
If you have feedback or need to file a complaint with Club Med, you can contact customer service department. Call (800) 548-1335 or email us.guestrelations@clubmed.com.
Club Med resorts offer a variety of amenities, including accommodations, dining options, sports activities, entertainment, and wellness facilities. Specific offerings may vary by resort location.
Yes, Club Med typically offers travel insurance options that can be purchased when booking your vacation. This insurance may cover trip cancellations, medical emergencies, and other travel-related incidents.

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