The TJX Companies, Inc.is an American apparel and home goods company based in Framingham, Massachusetts. Its divisions include: T.J.Maxx, HomeGoods, Marshalls, and Sierra Trading Post.
Responsiveness rating
What you need to know about TJX Companies
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with TJX Companies
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
770 Cochituate Road
Framingham, MA 01701
https://www.tjx.com
Phone Contacts
Main: (508) 390-1000
T.J. Maxx: (800) 926-6299
Marshalls: (888) 627-7425
HomeGoods: (800) 888-0776
Sierra Trading Post: (800) 713-4534
HomeSense: (855) 660-4663
Email Contacts
Customer Service Resources
Executive Contacts
Primary Contact
Richard Haus
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
[email protected]
Secondary Contact
Robert Borek
Vice President Operations
770 Cochituate Road
Framingham, MA 01701
[email protected]
Ken Canestrari
Group President/Senior Exec VP
770 Cochituate Road
Framingham, MA 01701
[email protected]
Chief Executive
Ernie Herrman
President and Chief Executive Officer
770 Cochituate Road
Framingham, MA 01701
[email protected]
This contact was published on September 17, 2015 and updated on November 9, 2023.
