TJX Companies

The TJX Companies, Inc.is an American apparel and home goods company based in Framingham, Massachusetts. Its divisions include: T.J.Maxx, HomeGoods, Marshalls, and Sierra Trading Post.

Telephone
Main : (508) 390-1000
T.J. Maxx : (800) 926-6299
Marshalls : (888) 627-7425
HomeGoods : (800) 888-0776
Sierra Trading Post : (800) 713-4534
HomeSense : (855) 660-4663
Email
Mailing address
TJX Companies, 770 Cochituate Road
Framingham, MA 01701
Website
tjx.com

What you need to know about TJX Companies

We receive occasional complaints about TJX Companies. This customer returned a Gucci bag, but had to fight for a refund.

How to resolve a problem with TJX Companies

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

TJX Companies customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Richard Haus
Assistant Vice President Customer Service
Secondary
Robert Borek
Assistant Vice President Customer Service
Chief Executive
Ernie Herrman
Chief Executive Officer
Chief Executive
Ken Canestrari
Group President/Senior Exec VP

Frequently asked questions about TJX Companies

Call TJX corporate office at (508) 390-1000 or send a letter to TJX Companies, Inc., 770 Cochituate Road, Framingham, MA 01701.
Call TJX’s customer service at (800) 952-6133 to make a payment.
The email format for TJX Companies typically follows the pattern: firstname_lastname@tjx.com.
To speak to an operator at TJX, call its main customer service number at (833) 888-0776 and follow the prompts to reach an operator.  
TJX headquarters is located at 770 Cochituate Road, Framingham, MA 01701, United States.

Outdated info? Report it here