The TJX Companies, Inc.is an American apparel and home goods company based in Framingham, Massachusetts. Its divisions include: T.J.Maxx, HomeGoods, Marshalls, and Sierra Trading Post.
How to reach a person at TJX Companies
T.J. Maxx : (800) 926-6299
Marshalls : (888) 627-7425
HomeGoods: (800) 888-0776
Sierra Trading Post : (800) 713-4534
HomeSense: (855) 660-4663
TJX Companies Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
Customer service resources
What you need to know about TJX Companies
We receive occasional complaints about TJX Companies. This customer returned a Gucci bag, but had to fight for a refund.
How to resolve a problem with TJX Companies
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
TJX Companies mailing address
TJX Companies
770 Cochituate Road
Framingham, MA 01701
https://www.tjx.com
TJX Companies executive customer service contacts
Primary Contact
Richard Haus
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
richard_haus@tjx.com
Secondary Contact
Robert Borek
Assistant Vice President Customer Service
770 Cochituate Road
Framingham, MA 01701
Robert_Borek@tjx.com
Ken Canestrari
Group President/Senior Exec VP
770 Cochituate Road
Framingham, MA 01701
Ken_Canestrari@tjx.com
Chief Executive
Ernie Herrman
President and Chief Executive Officer
770 Cochituate Road
Framingham, MA 01701
Ernie_Herrman@tjx.com
How do I contact the TJX corporate office?
Call TJX corporate office at (508) 390-1000 or send a letter to TJX Companies, Inc., 770 Cochituate Road, Framingham, MA 01701.
How do I call TJX customer service to make a payment?
Call TJX’s customer service at (800) 952-6133 to make a payment.
What is the email format for TJX companies?
The email format for TJX Companies typically follows the pattern: firstname_lastname@tjx.com.
How do I speak to an operator at TJX?
To speak to an operator at TJX, call its main customer service number at (833) 888-0776 and follow the prompts to reach an operator.
Where is TJX headquarters?
TJX headquarters is located at 770 Cochituate Road, Framingham, MA 01701, United States.
How to get professional help with your TJX Companies problem
If you need help with TJX Companies, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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