Hearst Communications Customer Service Contact Support Via Phone Email Exec Contact

Hearst Communications Inc., often referred to as simply Hearst, is an American mass media and business information conglomerate. It is a diversified media, information and services companies with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; majority ownership of global ratings agency Fitch Group; Hearst Health, a group of medical information and services businesses; 30 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, Calif., which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Albany Times Union, more than 300 magazines around the world including Cosmopolitan, ELLE,Harper’s BAZAAR and Car and Driver; digital services businesses such as iCrossing and KUBRA; and investments in emerging digital and video companies such as Complex, BuzzFeed, VICE and AwesomenessTV.

Responsiveness rating

3/5

Hearst Communications often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Hearst Communications

Hearst Communications has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Hearst Communications

Like most communication service providers, Hearst Communications normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.