Hearst Communications Customer Service Contacts

make a correction

Hearst Communications Inc., often referred to as simply Hearst, is an American mass media and business information conglomerate. It is a diversified media, information and services companies with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; majority ownership of global ratings agency Fitch Group; Hearst Health, a group of medical information and services businesses; 30 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, Calif., which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Albany Times Union, more than 300 magazines around the world including Cosmopolitan, ELLE,Harper’s BAZAAR and Car and Driver; digital services businesses such as iCrossing and KUBRA; and investments in emerging digital and video companies such as Complex, BuzzFeed, VICE and AwesomenessTV.

Responsiveness rating


What you need to know about Hearst Communications

Hearst Communications has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Hearst Communications

Like most communication service providers, Hearst Communications normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.


Headquarters: 300 W. 57th Street
New York, NY 10019

Phone Contacts

Main: (212) 649-2000 (212) 586-5404
Customer Service: (800) 888-2665, (800) 348-5711 (Hearst Magazines)
Toll Free: (800) 888-2676

Email Contacts

[email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Abbe Raven
Special Advisor to the CEO
Headquarters: 300 W. 57th Street
New York, NY 10019
[email protected]

Mark Aldam
Chief Operating Officer
Headquarters: 300 W. 57th Street
New York, NY 10019
[email protected]

Chief Executive
Steven R. Swartz
President and Chief Executive Officer
Headquarters: 300 W. 57th Street
New York, NY 10019
[email protected]