General Motors

General Motors is an American multinational corporation headquartered in Detroit. It manufactures, markets, and sells vehicles, parts and financial services.

Telephone
Customer Service : (800) 462-8782
Fax :(517) 272-3709
Mailing address
300 Renaissance Center
Detroit, MI 48243
Website
gm.com

What you need to know about General Motors

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with General Motors

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

General Motors customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
David Marsh
Global Vice President of Customer Care and Aftersales
Secondary
Lin-Hua Wu
Senior VP Chief Communications Officer
Chief Executive
Mary T. Barra
Chief Executive Officer
Chief Executive
Mark Reuss
President

Frequently asked questions about General Motors

P.O. Box 33170 Detroit, MI 48232-5170
Yes, you can find the online contact form here.
GM brands include Chevrolet, Buick, Cadillac, Saturn, Hummer, Pontiac, and GMC.

Outdated info? Report it here