General Motors Company is an American multinational corporation headquartered in Detroit, that manufactures, markets and sells vehicles, parts and financial services.
GM Brands include: Chevrolet, Buick, Cadillac, and GMC.
Email Contacts
Customer Service Resources
Mailing Address:
General Motors Company
P.O. Box 33170
Detroit, MI 48232-5170
What you need to know about General Motors
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with General Motors
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
General Inquiries
Send written correspondence to:
General Motors Company
P.O. BOX 33170
Detroit, MI 48232-5170
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
General Motors mailing address
General Motors
300 Renaissance Center
Detroit, MI 48243
https://www.gm.com/
General Motors social media channels
General Motors executive customer service contacts
Primary Contact
William Kopicki
Executive Commodity Director – Customer Care and Aftersales
300 Renaissance Center
Detroit, MI 48243
[email protected]
Secondary Contact
Lin-Hua Wu
Senior VP u0026 Chief Communications Officer GM
300 Renaissance Center
Detroit, MI 48243
[email protected] , [email protected]
(800) 462-8782 , (917) 885-4665 (Mobile)
Mark Reuss
President
300 Renaissance Center
Detroit, MI 48243
[email protected]
Chief Executive
Mary T. Barra
Chairman u0026 CEO
300 Renaissance Center
Detroit, MI 48243
[email protected]
(313) 556-5000
How to get professional help with your General Motors problem
If you need help with General Motors, you can contact our advocacy team or just click the "Get Help" button.
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