Vizio Customer Service Contacts

Vizio specializes in TVs, sound bars, and wireless speakers. 

How to reach a person at Vizio

Toll Free: (855) 833-3221

Vizio Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Vizio

We receive few complaints about this company. The company is refusing to fix this TV, even though it is still under warranty.

How to resolve a problem with Vizio

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Vizio’s mailing address

39 Tesla
Irvine, California CA 92618

Vizio’s social media channels

X


Vizio’s executive customer service contacts

Primary Contact
Mira Anson
Customer Service Manager
39 Tesla
Irvine, California CA 92618
mira.anson@vizio.com

Secondary Contact
Katherine Pond
Group Vice President
39 Tesla
Irvine, California CA 92618
Katherine.Pond@vizio.com
(949) 428 2525

Linkedin

Jerry Huang
Senior Vice President
39 Tesla
Irvine, California CA 92618
jerry.huang@vizio.com

Linkedin

Chief Executive
William Wang
39 Tesla
Irvine, California CA 92618
william.wang@vizio.com

Linkedin

Frequently asked questions about Vizio

How do I contact VIZIO customer service?

You can contact VIZIO customer service by calling (844) 254-8087 or by visiting its support website.

Is VIZIO an American company?

Yes, VIZIO is an American company.

Where is VIZIO headquarters?

VIZIO’s headquarters is located in Irvine, California, USA.

Is VIZIO still in business?

Yes, VIZIO is still in business.

How do you connect to VIZIO?

To connect to a VIZIO TV, you can use HDMI, Wi-Fi for smart features, or Bluetooth for compatible devices. For more specific instructions, refer to the TV’s manual or VIZIO’s support site.

Can you connect VIZIO to phone?

Yes, you can connect a VIZIO TV to a phone using the VIZIO SmartCast app or by using screen mirroring options like Chromecast or Apple AirPlay.

Is Vizio owned by Walmart?

No, VIZIO is not owned by Walmart.

Who is the CEO of Vizio Holding?

The CEO of Vizio Holding is William Wang.

How to find VIZIO TV IP address?

To find your VIZIO TV’s IP address, go to the TV’s settings menu, navigate to “Network” or “System,” and select “Network Connection” to view the IP address.

Did Vizio remove Netflix?

VIZIO did not remove Netflix, but some older VIZIO smart TV models no longer support the Netflix app due to Netflix updates and compatibility issues. For most VIZIO smart TVs, Netflix is still available.

How do I contact Vizio?

You can contact VIZIO by calling (844) 254-8087 or through its support website.

Does Vizio own Sony?

No, VIZIO does not own Sony.

How to get professional help with your Vizio problem

If you need help with Vizio, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.