Vizio

Vizio specializes in TVs, sound bars, and wireless speakers. 

Telephone
Customer service : (855) 833-3221
Email
Mailing address
39 Tesla
Irvine, California CA 92618
Website
vizio.com

What you need to know about Vizio

We receive few complaints about this company. The company is refusing to fix this TV, even though it is still under warranty.

How to resolve a problem with Vizio

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Vizio customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jason Krane
Associate Director, Customer Success
Secondary
Scott Patten
Senior Vice President of Operations and Tech Support
Chief Executive
William Wang
Chief Executive Officer

Frequently asked questions about Vizio

You can contact VIZIO customer service by calling (855) 833-3221 or by visiting its support website.
Yes, VIZIO is an American company.
VIZIO's headquarters is located in Irvine, California, USA.
Yes, VIZIO is still in business.
To connect to a VIZIO TV, you can use HDMI, Wi-Fi for smart features, or Bluetooth for compatible devices. For more specific instructions, refer to the TV's manual or VIZIO's support site.
Yes, you can connect a VIZIO TV to a phone using the VIZIO SmartCast app or by using screen mirroring options like Chromecast or Apple AirPlay.
No, VIZIO is not owned by Walmart.
The CEO of Vizio Holding is William Wang.
To find your VIZIO TV's IP address, go to the TV’s settings menu, navigate to "Network" or "System," and select "Network Connection" to view the IP address.
VIZIO did not remove Netflix, but some older VIZIO smart TV models no longer support the Netflix app due to Netflix updates and compatibility issues. For most VIZIO smart TVs, Netflix is still available.
No, VIZIO does not own Sony.

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