Fitbit

Fitbit makes wearable fitness trackers that monitor activity, heart rate, sleep, and other health metrics. Fitbit is owned by Google.

Telephone
Customer service : (877) 623-4997
Mailing address
199 Fremont Street
San Francisco, CA 94105
Website
store.google.com/us/?hl=en-USionRedirect=true

What you need to know about Fitbit

We have not received any recent complaints about Fitbit.

How to resolve a problem with Fitbit

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Fitbit customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ariana (Silvia) Spanos
Customer Success Manager
Secondary
Suman Prasad
Senior Director
Chief Executive
Sundar Pichai
Chief Executive officer

Frequently asked questions about Fitbit

Fitbit is owned by Google.

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