Volvo Cars of North America is headquartered in Rockleigh, N.J, and is a subsidiary of Volvo Car Corporation (VCC), or Volvo Personvagnar AB, a Swedish automobile manufacturer headquartered in Gothenburg, Sweden. VCC is in turn owned by Zhejiang Geely Holding Group (ZGHG) of China.
Volvo manufactures sport utility vehicles, station wagons, sedans, compact executive sedans, and coupes with the largest markets in the United States, Sweden, China and Belgium.
Responsiveness rating
What you need to know about Volvo
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Volvo
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
https://www.volvo.com/home.html
Phone Contacts
Main: (800) 458-1552
Customer Service: (800) 550-5658
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Bill Casey
Head of Call Center Operations and Global Solutions at Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]
Secondary Contact
Scott Doering
Vice President, Customer Service USA/North America
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]
Chief Executive
Anders Gustafsson
Anders Gustafsson Head of the Volvo Car Group Americas and President and CEO of Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]