Volvo Cars of North America is headquartered in Rockleigh, N.J, and is a subsidiary of Volvo Car Corporation (VCC), or Volvo Personvagnar AB, a Swedish automobile manufacturer headquartered in Gothenburg, Sweden. VCC is in turn owned by Zhejiang Geely Holding Group (ZGHG) of China.
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What you need to know about Volvo
We receive a fair amount of complaints about Volvo. Here’s one where the company missed ‘n scratch on the roof.
How to resolve a problem with Volvo
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
https://www.volvo.com/home.html
Phone Contacts
Main: (800) 458-1552
Customer Service: (800) 550-5658
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Bill Casey
Head of Call Center Operations and Global Solutions at Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]
Secondary Contact
Scott Doering
Vice President, Customer Service USA/North America
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]
Chief Executive
Anders Gustafsson
Anders Gustafsson Head of the Volvo Car Group Americas and President and CEO of Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]
This contact was published on February 10, 2015 and updated on September 11, 2023.