Volvo Customer Service Contacts

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Volvo Cars of North America is headquartered in Rockleigh, N.J, and is a subsidiary of Volvo Car Corporation (VCC), or Volvo Personvagnar AB, a Swedish automobile manufacturer headquartered in Gothenburg, Sweden. VCC is in turn owned by Zhejiang Geely Holding Group (ZGHG) of China.

Responsiveness rating

rating
3/5

What you need to know about Volvo

We receive a fair amount of complaints about Volvo. Here’s one where the company missed ‘n scratch on the roof.

How to resolve a problem with Volvo

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
https://www.volvo.com/home.html


Phone Contacts

Main: (800) 458-1552
Customer Service: (800) 550-5658


Email Contacts

[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Bill Casey
Head of Call Center Operations and Global Solutions at Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]

Secondary Contact
Scott Doering
Vice President, Customer Service USA/North America
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]

Chief Executive
Anders Gustafsson
Anders Gustafsson Head of the Volvo Car Group Americas and President and CEO of Volvo Car USA
Customer Care Center
1 Volvo Drive
PO Box 914
Rockleigh, NJ 07647
[email protected]